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6 Posts
Hello expats, I've just discovered this forum and I'm hoping someone may be able to help me.
On Wednesday I submitted a tier 2 work visa application using visa4uk. I followed all of the instructions, waited for my confirmation email from worldpay and then tried to log in to print my application and biometric appointment confirmation.
However upon doing so, all I was met with was the prompt to pay again. I called worldbridge multiple times, they advised wait 24 hours or refund my application and try again. I waited 48 hours and waited for my credit card to confirm the payment on both ends rather than simply saying 'pending' on my statement.
When I tried to log in again yesterday, I was met with the same prompt to pay again. I called worldbridge yet again for advice, and all I was told is that I would not be able to attend my biometrics appointment on Monday without being able to print my receipt. They again advised me to request a refund for my application and start again, or wait for the technical help form to follow through with a response (though they couldn't advise how long that might take).
Desperate, as I have a job offer that wants me to start ASAP and I'd love to start with my class after half term rather than in the middle of some random week, I followed their advice and requested a refund.
I've now--
applied a second time
paid a second time
used internet explorer
saved the application at every stage of the process
and not logged in for 24 hours.
I still haven't logged in, I'm terrified to do so and see the same error prompting me to pay again.
I'm of the mind to not try to log in until Monday morning before my scheduled biometrics appointment, giving the charge more time to clear on their end.
What happens if Monday comes and I can't access my (new) application or biometrics appointment receipt? Should I still attempt to attend the appointment?
I'm extremely emotionally frustrated and upset as I did everything I could to prepare my documents and have everything all set to immediately apply upon flying home and I'm losing time for unexplained errors.
Any help or similar stories would be so appreciate, the amount of worry and anxiety I have is just unbearable right now.
On Wednesday I submitted a tier 2 work visa application using visa4uk. I followed all of the instructions, waited for my confirmation email from worldpay and then tried to log in to print my application and biometric appointment confirmation.
However upon doing so, all I was met with was the prompt to pay again. I called worldbridge multiple times, they advised wait 24 hours or refund my application and try again. I waited 48 hours and waited for my credit card to confirm the payment on both ends rather than simply saying 'pending' on my statement.
When I tried to log in again yesterday, I was met with the same prompt to pay again. I called worldbridge yet again for advice, and all I was told is that I would not be able to attend my biometrics appointment on Monday without being able to print my receipt. They again advised me to request a refund for my application and start again, or wait for the technical help form to follow through with a response (though they couldn't advise how long that might take).
Desperate, as I have a job offer that wants me to start ASAP and I'd love to start with my class after half term rather than in the middle of some random week, I followed their advice and requested a refund.
I've now--
applied a second time
paid a second time
used internet explorer
saved the application at every stage of the process
and not logged in for 24 hours.
I still haven't logged in, I'm terrified to do so and see the same error prompting me to pay again.
I'm of the mind to not try to log in until Monday morning before my scheduled biometrics appointment, giving the charge more time to clear on their end.
What happens if Monday comes and I can't access my (new) application or biometrics appointment receipt? Should I still attempt to attend the appointment?
I'm extremely emotionally frustrated and upset as I did everything I could to prepare my documents and have everything all set to immediately apply upon flying home and I'm losing time for unexplained errors.
Any help or similar stories would be so appreciate, the amount of worry and anxiety I have is just unbearable right now.