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Discussion Starter · #3 ·
This page says that you can't use the app unless you have a US telephone number.

But there is a phone number you can call if you don't have the i.d. information they require.
Bev, thank you!

ID.me appears to be an outside provider of security services for the IRS and the use of the ID.me system is now mandatory for new users to access the on-line features on the IRS website. The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan identification procedure (after having uploaded a copy of your US passport), you need either a US telephone number or to have used a US adresse on your IRS filings. So you waste a lot of time just to get bounced at the very end. As a general observation, even if it worked, the US government is basically forcing you to give all this detailed personal information to an outside provider about whom you know absolutely nothing.
 

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...you need either a US telephone number...
Can you setup a google voice account in the US, maybe with the help of a friend there, who could provide her US cell number temporarily (the cell number could then be removed from the google account)? Or have someone in the US get a temp ($10) SIM card, plug it in their cell, for a temp cell number, to register the goole voice with it?
 

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As a general observation, even if it worked, the US government is basically forcing you to give all this detailed personal information to an outside provider about whom you know absolutely nothing.
Same as it ever was (to quote the Talking Heads) I'm afraid. When e-filing first came available you couldn't efile from outside the US (for a variety of reasons) and it took years for that to change. And then you could only efile if you paid an outside tax prep provider (software or real person). Free file only started a few years after that, but since the beginning there are very few of the Free file vendors that will handle "overseas taxpayers" filings (and only with multiple restrictions on age, income and probably phase of the moon).

Same goes for US Social Security. You can only use the "My Social Security" site if you have a US mailing address, though way too many SS sites point you to the My Social Security site for standard functions.

I figure if they insist on counting overseas residents as "US taxpayers" the least they can do is to consider them when building these online systems. Which definitely accounts for the many folks you'll run into who just ignore the whole business. Unless you're in fairly stratospheric tax brackets, chances are they'll never actually go looking for you. Or, for a mere $2350 you can put all that nonsense behind you.
 

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$2,350 but then you have to settle up with Uncle and I think trying to figure out who owes who how much would make my head explode. Then, there's the matter of the US/France tax treaty that one would no longer have the benefit of...hmmm.
 

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Has anyone been able to use this without having a US telephone number? If so, please tell me how you did it
I am currently struggling with it due to the anomalies. I used my French phone to receive a 6-digit code to allow me to set up the account and then it accepted my French address as well so all the supporting documents will match the address for verification. However, the next step to complete verification will not accept a phone number or address outside the US. I currently have a support call into them to get around this - they offer a video call to complete the verification but I can't get this to work as their specifications for supporting documents are impossible to meet - e.g utility bill less than 90 days old; mine got rejected because it isn't in English!

America can be amazingly parochial at times, I'll let you know how it goes if they answer my support ticket.
 

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$2,350 but then you have to settle up with Uncle and I think trying to figure out who owes who how much would make my head explode. Then, there's the matter of the US/France tax treaty that one would no longer have the benefit of...hmmm.
If you've taken French nationality to be able to renounce, you're still entitled to most (if not all) the tax treaty benefits - being a citizen of and resident of one of the treaty countries.

And to be quite honest about it, unless you owe Uncle a ton of money in back or current taxes, most renuncients don't bother to "settle up."
 

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I am currently struggling with it due to the anomalies. I used my French phone to receive a 6-digit code to allow me to set up the account and then it accepted my French address as well so all the supporting documents will match the address for verification. However, the next step to complete verification will not accept a phone number or address outside the US. I currently have a support call into them to get around this - they offer a video call to complete the verification but I can't get this to work as their specifications for supporting documents are impossible to meet - e.g utility bill less than 90 days old; mine got rejected because it isn't in English!

America can be amazingly parochial at times, I'll let you know how it goes if they answer my support ticket.
After all that here is the response:


I understand that you need assistance with completing the verification process for the IRS.

However, since you are an international member, you will not be able to verify your identity with ID.me.

To pursue an alternative identity verification method with the IRS:

Visit the IRS application's login page.

Look for the section titled What if I can't verify my identity?

Click the Alternative options link.
 

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I just completed this process yesterday. I live in Japan but am on this site because we are planning a move to France next year - I think all these IRS issues are the same wherever you go. In any event, I don't have either a US address or a US phone number, but I was able to complete the process online. For verification, I provided my passport, my SS card (had to get the original out of my safe deposit), a Fidelity account statement that showed my address in Japan (I guess I was lucky to have this), and the dreadful "selfie". I did not have any bank statements or other docs showing my full SS number, as most now show only the final four digits, but that was not a problem. It took a couple of days of back and forth sending them documents until they were happy, but then the video interview with the ID.me person was very quick - I just had to answer a few questions and show my original passport and Social Security card (back and front). It originally went down this rabbit hole because even my accountants were unable to efile my US return. The IRS conducted some sort of identify fraud investigation with respect to one of my returns a few years ago (resolved after I sent them a bunch of documents) and now they think I must have been assigned a PIN. Because they think I have one, the PIN is required to efile. I never actually received a PIN, so I have been trying to sort this out by getting the pin - to do that required an account, which now requires the ID.me verification. Now that I have that, I tried again this morning to request a pin, but that IRS site is down until January 22, so I'm just hoping I'll remember to follow up and get this sorted out before next year's filing deadline. I just sent this year's return by post and it cost me about $50 for registered. I know everyone complains about the French bureaucracy, but after dealing with the Japanese version for twenty years as well as the special hell US institutions create for us expat citizens, I keep thinking "how much worse could it possibly be?"
 

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I just completed this process yesterday. I live in Japan but am on this site because we are planning a move to France next year - I think all these IRS issues are the same wherever you go. In any event, I don't have either a US address or a US phone number, but I was able to complete the process online. For verification, I provided my passport, my SS card (had to get the original out of my safe deposit), a Fidelity account statement that showed my address in Japan (I guess I was lucky to have this), and the dreadful "selfie". I did not have any bank statements or other docs showing my full SS number, as most now show only the final four digits, but that was not a problem. It took a couple of days of back and forth sending them documents until they were happy, but then the video interview with the ID.me person was very quick - I just had to answer a few questions and show my original passport and Social Security card (back and front). It originally went down this rabbit hole because even my accountants were unable to efile my US return. The IRS conducted some sort of identify fraud investigation with respect to one of my returns a few years ago (resolved after I sent them a bunch of documents) and now they think I must have been assigned a PIN. Because they think I have one, the PIN is required to efile. I never actually received a PIN, so I have been trying to sort this out by getting the pin - to do that required an account, which now requires the ID.me verification. Now that I have that, I tried again this morning to request a pin, but that IRS site is down until January 22, so I'm just hoping I'll remember to follow up and get this sorted out before next year's filing deadline. I just sent this year's return by post and it cost me about $50 for registered. I know everyone complains about the French bureaucracy, but after dealing with the Japanese version for twenty years as well as the special hell US institutions create for us expat citizens, I keep thinking "how much worse could it possibly be?"
You were very lucky, the final screen for completing verification insists on a US address and US phone number and you cannot get past this point without it. As you can see from the response I got from them, they won't process overseas identity verification.
 

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From the page that I cited above about this service, it sounds as if you can only sign up for it if you received one of those form letters.
Use this service only if you have a:

It certainly doesn't sound like it's something open and available to all.
 

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From the page that I cited above about this service, it sounds as if you can only sign up for it if you received one of those form letters.
It certainly doesn't sound like it's something open and available to all.
Correct, I spoke to an IRS rep yesterday and he told me that it is practically impossible for a non-US resident to gain online access to their records or other service. The security ID process demands US phone and street addresses. They can't set it up for you either so there's no point in asking
 

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Correct, I spoke to an IRS rep yesterday and he told me that it is practically impossible for a non-US resident to gain online access to their records or other service. The security ID process demands US phone and street addresses. They can't set it up for you either so there's no point in asking
Maybe I am missing something in this thread, but what about a virtual mailbox service (w/US address), and a US configured google voice account?
 

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Maybe I am missing something in this thread, but what about a virtual mailbox service (w/US address), and a US configured google voice account?
One document they asked for is a current electricity bill to confirm the address, had to be less than 90 days old.
Not possible unless you have a property in the US.
 

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Maybe I am missing something in this thread, but what about a virtual mailbox service (w/US address), and a US configured google voice account?
Given that they are supposed to be confirming your identity and other "vitals" they are going to insist on an address and phone number that can be confirmed against an identity document of some variety. I gather this whole id.me system has something to do with identity theft concerns or issues. It's one of the big "gotchas" with the US's system of using the SSN as a tax identification number as they do.
 

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Given that they are supposed to be confirming your identity and other "vitals" they are going to insist on an address and phone number that can be confirmed against an identity document of some variety. I gather this whole id.me system has something to do with identity theft concerns or issues. It's one of the big "gotchas" with the US's system of using the SSN as a tax identification number as they do.
The only identity documents with an address that they will accept are a valid driver's license or national ID card - and they will not accept documents that are not in English. You do have to upload an image of a passport but that does not have an address on it.
They have specifically told me that non-US residents cannot use this service and so has the IRS.
We're screwed!
 

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Have you received one of those letters that they mention in the instructions? (Which would mean, I guess, that someone has attempted to use your SSN for tax purposes.)
I received one much earlier this year as there was a query on my address since moving to France. After a very long conversation I was told to get back to the IRS if I heard nothing from them by December, hence the current round of frustration trying to contact them. Incidentally they told me way back when not to file an amended return as it would slow things down; during the last conversation they asked me why I hadn't filed an amended return and basically they said the first person had misinformed me! So I filed one yesterday.

Like I said, we're screwed ;)
 

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Discussion Starter · #20 ·
Can you setup a google voice account in the US, maybe with the help of a friend there, who could provide her US cell number temporarily (the cell number could then be removed from the google account)? Or have someone in the US get a temp ($10) SIM card, plug it in their cell, for a temp cell number, to register the goole voice with it?
I just completed this process yesterday. I live in Japan but am on this site because we are planning a move to France next year - I think all these IRS issues are the same wherever you go. In any event, I don't have either a US address or a US phone number, but I was able to complete the process online. For verification, I provided my passport, my SS card (had to get the original out of my safe deposit), a Fidelity account statement that showed my address in Japan (I guess I was lucky to have this), and the dreadful "selfie". I did not have any bank statements or other docs showing my full SS number, as most now show only the final four digits, but that was not a problem. It took a couple of days of back and forth sending them documents until they were happy, but then the video interview with the ID.me person was very quick - I just had to answer a few questions and show my original passport and Social Security card (back and front). It originally went down this rabbit hole because even my accountants were unable to efile my US return. The IRS conducted some sort of identify fraud investigation with respect to one of my returns a few years ago (resolved after I sent them a bunch of documents) and now they think I must have been assigned a PIN. Because they think I have one, the PIN is required to efile. I never actually received a PIN, so I have been trying to sort this out by getting the pin - to do that required an account, which now requires the ID.me verification. Now that I have that, I tried again this morning to request a pin, but that IRS site is down until January 22, so I'm just hoping I'll remember to follow up and get this sorted out before next year's filing deadline. I just sent this year's return by post and it cost me about $50 for registered. I know everyone complains about the French bureaucracy, but after dealing with the Japanese version for twenty years as well as the special hell US institutions create for us expat citizens, I keep thinking "how much worse could it possibly be?"
Thank you; I am trying to sort it out with them now. If you are like me, you will find the french government a refreshing exercise in efficiency.(most of the time)
 
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