Hi Everyone,
My wife and I are finding ourselves in an uncomfortable situation regarding the renewal of the Titre de Sejour. My wife's visa expired in December. Two months prior to expiring following the OFII's advice we started the renewal procedure. Living in Aquitaine we must communicate with the prefecture in Bordeaux but they have changed the procedure. People seeking renewal must now have an appointment with the Service Etrangers to do so.
You are now supposed to apply for an appointment with copies of documents supporting the application for renewal. You are then supposed to wait (bien sagement) for your appointment notice to arrive in the mail. Of course the documentation was sent Recommende. Since then no news.
We have called them many times and no one picks up the phone. Exasperated I called the office of the prefet who told me the Service Etrangers were busy and gave me the direct number of two people to call outside the official 0900-1100 time window. They never answer their phones. We tried emailing the office address and the individuals directly. No response.
Finally on a random attempt at 7:30 on Jan 2nd I got through to the person but got cut off and never managed to get re-connected. I called the Ministere de l'Interieur that told me to address my concerns to the Prefecture of Bordeaux or write to the minister in charge.
Anyway, does anyone know how to get around all this? We are abroad now and are concerned about re-entry into France.
Quelle pagaille!
My wife and I are finding ourselves in an uncomfortable situation regarding the renewal of the Titre de Sejour. My wife's visa expired in December. Two months prior to expiring following the OFII's advice we started the renewal procedure. Living in Aquitaine we must communicate with the prefecture in Bordeaux but they have changed the procedure. People seeking renewal must now have an appointment with the Service Etrangers to do so.
You are now supposed to apply for an appointment with copies of documents supporting the application for renewal. You are then supposed to wait (bien sagement) for your appointment notice to arrive in the mail. Of course the documentation was sent Recommende. Since then no news.
We have called them many times and no one picks up the phone. Exasperated I called the office of the prefet who told me the Service Etrangers were busy and gave me the direct number of two people to call outside the official 0900-1100 time window. They never answer their phones. We tried emailing the office address and the individuals directly. No response.
Finally on a random attempt at 7:30 on Jan 2nd I got through to the person but got cut off and never managed to get re-connected. I called the Ministere de l'Interieur that told me to address my concerns to the Prefecture of Bordeaux or write to the minister in charge.
Anyway, does anyone know how to get around all this? We are abroad now and are concerned about re-entry into France.
Quelle pagaille!