Hi guys I hope someone can give me a solution or an idea on how to handle this situation
Basically if had a refusal dated in February 2017. The refusal was for a spouse visa I am the sponsor and my husband was the applicant. We have not appealed but are planning to submit a new application in the next two months.
I used my bank account to pay for the application and Ihs fee... I was told it would take three months to receive my refund.
After three months no refund i rang home office I gave them my ihs reference number the women said she has put a request for me she told me to wait a further three months and to not contact them In this time.
It has been a further three months and no refund i have been waiting a total of six months I wrote an email cmplainig but had an automated reply saying it can't be handled as it's an application outside the UK.
I feel very stuck.. I'm really unsure of how I can get this money which is owed to me back.. I would really like it before I put on my new application again. I will ring the number again next week if I have not recieved it by then
But is there anyone who has experience this. What's the best action for me to take
please if anyone can help me out I will appreciate it
Many thanks
Layla
Basically if had a refusal dated in February 2017. The refusal was for a spouse visa I am the sponsor and my husband was the applicant. We have not appealed but are planning to submit a new application in the next two months.
I used my bank account to pay for the application and Ihs fee... I was told it would take three months to receive my refund.
After three months no refund i rang home office I gave them my ihs reference number the women said she has put a request for me she told me to wait a further three months and to not contact them In this time.
It has been a further three months and no refund i have been waiting a total of six months I wrote an email cmplainig but had an automated reply saying it can't be handled as it's an application outside the UK.
I feel very stuck.. I'm really unsure of how I can get this money which is owed to me back.. I would really like it before I put on my new application again. I will ring the number again next week if I have not recieved it by then
But is there anyone who has experience this. What's the best action for me to take

Many thanks
Layla