Trying to apply for the smart ID card via eHomeAffairs, were presented with “No ID application can be captured — Applicant is a Permanent Resident.”?

 

Please POST ON THE SECOND THREAD ( https://www.expatforum.com/threads/...ook-application-after-getting-prp.1541598/page-7?post_id=15482041#post-15482041) I have requested for this one to be deleted since its a duplicate one on the same topic

 

 

Anyone with queries concerning Smart ID card contact this DHA official.

Smart ID Cards - Steven Nchabeleng
Steven.Nchabeleng@dha.gov.za
Mobile: 076 810 8371

 

I have an appointment on the 19th of June 2025 at Harrison Street from 14:00 to 15:00. My problem is, everytime i pass by this office, i see a lot of people sitting or standing outside. Does the booking really apply at this office.

 

"i see a lot of people sitting or standing outside"

Welcome to South Africa

 

Hi guys can someone help to navigate the ehomesffairs application process:
I managed to register and now I am on the form, which automatically populated my full name and ID number here is how I navigated and need help from those who have been through this process.

• How are you a citizen: Here I selected Other and put Non citizen
• Then below there is a tab that says Create Application products, 1sty it was grayed out but when selected How are you a citizen and put non citizen I was able to click this. However when I click Create Application Products, nothing happens on the form
• Then also when I registered online I received this email and would you explain what this means? Does this means I must first visit home affairs offices in person to activate the profile? This is the email I got: Thank you for registering as an eHomeAffairs Citizen. Your eHomeAffairs "Temporary" profile details are as follows:
  LOGON NAME:
  PASSWORD: "As selected by yourself during temporary registration". If you have forgotten your password please use the "Password Reset" function on the eHomeAffairs.
  As a temporary registered Citizen, you are still required to visit your local Home Affairs branch to activate your "Permanent" profile. This activation can only be done as part of your 1st application captured and submitted via the eHomeAffairs.

 

Hi guys can someone help to navigate the ehomesffairs application process:
I managed to register and now I am on the form, which automatically populated my full name and ID number here is how I navigated and need help from those who have been through this process.

• How are you a citizen: Here I selected Other and put Non citizen
• Then below there is a tab that says Create Application products, 1sty it was grayed out but when selected How are you a citizen and put non citizen I was able to click this. However when I click Create Application Products, nothing happens on the form
• Then also when I registered online I received this email and would you explain what this means? Does this means I must first visit home affairs offices in person to activate the profile? This is the email I got: Thank you for registering as an eHomeAffairs Citizen. Your eHomeAffairs "Temporary" profile details are as follows:
  LOGON NAME:
  PASSWORD: "As selected by yourself during temporary registration". If you have forgotten your password please use the "Password Reset" function on the eHomeAffairs.
  As a temporary registered Citizen, you are still required to visit your local Home Affairs branch to activate your "Permanent" profile. This activation can only be done as part of your 1st application captured and submitted via the eHomeAffairs.

Ok guys I am back.
The issue was related to the browser. I was using safari and then changed to Microsoft Edge (formerly Internet explore) and it all worked now. Maybe this could help some one there.