HEY EVERYONE
We moved into a new building in Tecom this past november, and once hubby realized that i wasn't an idiot and the airconditioner in the bedrooms really wasn't working (it would only blow out air at 18C no matter what you set it on, it would default to that) We called the property management company (Dubai Enterprises). After about 6 weeks of calls they finally set us up with someone who came out and said the thermostat was busted, and showed me how the wires inside the wall were taped - as if a 4 year old did it - they said the people who installed the aircon were all idiots and they have been fixing them for months. They tell me i need a new thrmostat and will come back the next day to give me one.
Nothing for months. Phone calls, office visits, emails, nothing. Then they send someone again who just adjusts the air vents. They come back 3 different times and now our aircon won't budge off of 25C (which is hell for a 38 week prego woman, and even worse for a newborn to sleep in!) . this is the end of april and they tell us "well 25 degrees is a nice temperature you are lucky to have aircon!" im FINALLY TOLD there is a form to fill out for maintenance request and approx 4 weeks ago i fill out the form and submit it. I call to follow up and they say they will call back and never do. I went to their office and they said they received it and are working on it. I call and send SMS's but theres now no reply or answer.
Not to mention the fact this building is 15 floors and only has one working lift - the other two are busted and its been that way for months for one of them and a year for the other - so are we "Sailing up sh*ts creek without a paddle" with this place? Will i have to camp out in the living room where the aircon works when the baby is born until we can finally move out in november? if this was in new york, we could sue the landlord or take him to one of those court tv shows
What are our options here? Sorry for the long post!!
We moved into a new building in Tecom this past november, and once hubby realized that i wasn't an idiot and the airconditioner in the bedrooms really wasn't working (it would only blow out air at 18C no matter what you set it on, it would default to that) We called the property management company (Dubai Enterprises). After about 6 weeks of calls they finally set us up with someone who came out and said the thermostat was busted, and showed me how the wires inside the wall were taped - as if a 4 year old did it - they said the people who installed the aircon were all idiots and they have been fixing them for months. They tell me i need a new thrmostat and will come back the next day to give me one.
Nothing for months. Phone calls, office visits, emails, nothing. Then they send someone again who just adjusts the air vents. They come back 3 different times and now our aircon won't budge off of 25C (which is hell for a 38 week prego woman, and even worse for a newborn to sleep in!) . this is the end of april and they tell us "well 25 degrees is a nice temperature you are lucky to have aircon!" im FINALLY TOLD there is a form to fill out for maintenance request and approx 4 weeks ago i fill out the form and submit it. I call to follow up and they say they will call back and never do. I went to their office and they said they received it and are working on it. I call and send SMS's but theres now no reply or answer.
Not to mention the fact this building is 15 floors and only has one working lift - the other two are busted and its been that way for months for one of them and a year for the other - so are we "Sailing up sh*ts creek without a paddle" with this place? Will i have to camp out in the living room where the aircon works when the baby is born until we can finally move out in november? if this was in new york, we could sue the landlord or take him to one of those court tv shows
What are our options here? Sorry for the long post!!