we are in the last stages of moving to Australia. We are flying our dog out of San Francisco. Qantas has advised us that the only company they will use is "Pet Express Animal Transport" based out of san fran. Has anyone had any experience with this particular company good or bad?.
-thanks in advance Tom lane:
I am in San Francisco too and awaiting my visa also. I'm surprised to hear that Qantas will only deal with one Pet Transport company. I spoke with them and was under the impression that we could take care of the transportation of the dogs ourselves. We do not plan on using any company. So I would assume using any other company would be ok too. Who did you speak with at qantas? was it corporate? or did you speak with qantas cargo at SFO?