I had a 6mb adsl contract with Movistar. I ran their speed checker and found I was only getting 1.3mb download speed. When I ran it some months ago it was 4.5mb.
I rang 1004 and told them and they said we will upgrade your contract to 10 mb which is 5 euros a month less as well. I said OK. I waited a few days and ran the speed check again and it was about the same except that there was an extra line which said I had a 3mb max contract.
Rang 1004 again a number of times until I got someone who knew what he was talking about. He admitted the 3,6 and 10 mb connections are all the same price and the speed depends on where you live. Where I live in Javea it will not be fast!
No one can explain why it was 4.5mb a few months ago. They have either reduced the bandwidth in our area or there are losts more people using ADSL here.
He also agreed that going to another provider is a waste of time as they have to use the same Telefonica lines and exchange.
I asked him if Movistar had any plans to upgrade our network and he said they would let me know if they were!
Any one with any comments on this?
I rang 1004 and told them and they said we will upgrade your contract to 10 mb which is 5 euros a month less as well. I said OK. I waited a few days and ran the speed check again and it was about the same except that there was an extra line which said I had a 3mb max contract.
Rang 1004 again a number of times until I got someone who knew what he was talking about. He admitted the 3,6 and 10 mb connections are all the same price and the speed depends on where you live. Where I live in Javea it will not be fast!
No one can explain why it was 4.5mb a few months ago. They have either reduced the bandwidth in our area or there are losts more people using ADSL here.
He also agreed that going to another provider is a waste of time as they have to use the same Telefonica lines and exchange.
I asked him if Movistar had any plans to upgrade our network and he said they would let me know if they were!
Any one with any comments on this?