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The title and link here is from a current article in the Philippine Daily Inquirer News and just about says it all.

Read The Story Here
(source INQ News)
It sounds just like Thailand, Costa Rica and Nicaragua where I have lived over the past 17 years (from U.S) In all these third world countries you just have to PAY to get things done fast and properly. It would seem very difficult to believe ALL the repair guys for PLDT are not interested in extra money in their pocket.

This service is now available, but they don't specify areas. It is rare to have any kind of technical problems with fiber optic.

PLDT Fibr Plan 20000
up to 100 Mbps
Bundled with 107 Cignal Digital TV Channels

That is 50 to 100 times faster than most of the DSL available there.
\

I can see now that my plans to move to Baguio from Thailand will be slowed way down until all this is clear. Probably be a good idea just to come for month first to personally check everything out.

This really is a great forum!! You guys have been VERY helpful -- and I sincerely appreciate ALL comments! I'm sure all this will be helpful to others contemplating a move there.
 

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DoctorJack another issue for someone who needs a good internet is power or should I say power outages, after or during typhoons and sometimes just strong winds, if you think these internet plans are bad wait till you see how long it takes to get the power restored and then your internet connection fixed. Aftermath of last years "Typhoon Glenda", we lost 60% of our roof, I made the mistake of cutting my DSL line because it was in my way, trying to salvage our roof that was laying on top of it, one week later the power was restored and I had our repairman connect the wires, sure enough the internet was working about 3 days later the repair crew came by to check on all the Internet lines, I had to wait an additional two weeks before I could restore power to my house because of the power lines ripped out.

We seem to have stable power currently, but it's been a concern "Power plants" and they do take them down for overhaul and repairs, when another one breaks down during this critical phase, it then can effect the power grid so basically what I'm trying to say if your making money off the internet, you'll also need a good reliable generator along with all those back battery packs (UPS) and voltage transformers/regulator as another back up for stable, safe power for your desk top/lap top protection.
 

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First internet connection I had was PLDT, which I changed to SMART and then subsequently to GLOBE. Having tried all 3 providers, I finally went back to a PLDT unlimited plan, which although not fast by "western" standards is reliable and an overall lower cost if you use it regularly for downloads
 

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I lived in Florida most of my life and we had the same problem with hurricanes, tropical storms and just thunderstorms -- power out for hours. I had a gasoline generator.. noisy, but gave me power for the fridge, a few lights and the stero for the parties. But do you think you could use one of those in a condo apt in Baguio? Obviously have to be outside on a porch balcony. They make them quieter now too. Of course, that doesn't solve the internet outages.

It sounds more like Baguio is a vacation spot in the non-storm season for me!
 

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I just recently got the latest version that PLDT is offering. In select markets they have Fiber Optics available and it is fast and reliable. I love it. Not as much down time as their old DSL service and so much faster than DSL...and not as susceptible to storm interruptions such as typhoons and flooding since the fiber optic lines are run underground!

I am not sure if anyone else is offering Fiber Optics in the Philippines but the PLDT Service is great...at least it has been for me.
 

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THANKS Cebu Citizen! Fiber Optic is exactly what I need. But I must somehow find the areas in and around Baguio City where it is offered - or will soon be offered. Once I know that, I can then look for a rental.

THANKS AGAIN to all the great members of this forum providing all this excellent insight!
 

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THANKS Cebu Citizen! Fiber Optic is exactly what I need. But I must somehow find the areas in and around Baguio City where it is offered - or will soon be offered. Once I know that, I can then look for a rental.

THANKS AGAIN to all the great members of this forum providing all this excellent insight!
Finding out anything is the major drawback I find. PLDT has been putting in underground cables all over Cagayan Valley even up to within a mile or two of my home but no one seems to know anything. The web site is useless but that is mostly true of IP’s no matter what country. Trying to find a walk in service center but no luck so far.
 

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Asking questions - head bobble, hand twists, guppy look

THANKS Cebu Citizen! Fiber Optic is exactly what I need. But I must somehow find the areas in and around Baguio City where it is offered - or will soon be offered. Once I know that, I can then look for a rental.

THANKS AGAIN to all the great members of this forum providing all this excellent insight!
Other than another expat giving that out... "hope someone from Baguio chimes in" considered that information a no go, asking question's here is like pulling teeth, I've found that people either don't want to talk to us or they just don't have the information available and won't or don't have the time to check, you'll get the traditional quick head thrust (why you asking me, you crazy look), or the twisting hands (means no or get your wife I don't speak english well), calling customer service or customer care would be fruitless.

I had no clue that PLDT DSL was available in our area but my neighbors, wealthy family on the corner of the block had it, they live 4 houses down from me on the other side and the rarely have we talked, I've only talked with their workers but one day I was out drinking and sure enough this stranger appears (turns out it's our neighbor) and drinks, hey I've been here 4 years and never seen him and the subject of the internet comes up, he knew all the internet issues in our municipality. Neighbors in the other direction about 1 block, both houses have it and I was only aware that they had PDT DSL when the line wasn't working one day, repairs going on and the woman came by our house asking if our internet was still working.

Every blue moon telecoms have promotional workers that come out and try to get customers, they try to answer your internet need issues and hand out promotion flyers, they have no clue if internet is available, they'll say apply for it, that's what you do plain and simple, you go into their office and apply with a Tagalog speaking escort but the best way is using these promotion guys, if they happen to come around, they do all the leg work and you don't pay them a dime, I tried to give the man who was looking for customers PLDT money, he wouldn't take it, he even mentioned don't give out any money :) , he mentioned that all your charges will be on your first bill, get ready for a large first billing nearly double, other charges will be spread out (installation) over a 3 months span. :thumb:
 

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Thailand's internet services seem like heaven compared to what goes on there! Here there is heavy competition and the government has to approve everything.. The military has been running the government for about a year and it all runs much smoother. The government offices are more focused upon doing their jobs than politics. It appears there they are not focused on anything!

I think I'll wait about 6 months and then visit Baguio for a personal inspection of the living conditions.
 

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And I thought that lazy workers doing just enough to get by or just enough to get a paycheck was a thing of the past but it seems to be wide spread here in the Philippines. Every now and then you will come across skilled workers that really seem to care what they are doing. This was the case when I ordered my Fiber Optics from PLDT. They told me it could take as long as two weeks to get the service connected because of the high demand but it turned out the installation crew arrived the very next day and did an awesome job.

It was May the 1st, (Friday), and I told them I really wanted to see the Mayweather-Pacquiao fight on the 3rd, (Sunday), and the installation crew was at my door bright and early on the 2nd, (Saturday). Not only did they get me all set up, they also did an awesome job rerouting all the cables and wires and fiber optics so they were mostly hidden and kept my living room looking nice and neat!

They installed three services; hooked up my wireless router internet, landline telephone with caller ID and Fiber Optics cable TV connections in less than 30 minutes and then they cleaned up after themselves before leaving.

We now have very fast and reliable internet and nearly 200 cable TV channels streaming to all of our devices: A Sony Bravia 70" big screen home theater TV system with Bose Surround Sound, a Lenovo home office computer, both mine and my wife's laptop computers, and both mine and my wife's Samsung mobile devices...all six devices are connected through the wireless router with full internet and TV channel functions.

And the best part...because the Fiber Optic lines are buried in the ground...PLDT internet services should not be affected by typhoons, high winds or other natural disasters and stormy conditions!

I did not know it at the time of purchasing the TV but the service technicians showed me how I can get the internet on my TV as well! So it does not matter who is watching TV or who is using the computer...there is always another option available. I love it!!!!! Couldn't be happier...
 

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THANKS CC! Nice to get some positive news! Those are the kind of guys I tip WELL and get their personal phone number. Here in Thailand with internet very rare issues, I don't even call the company - I call my "buddy" and he comes that day - after hours - and I pay him $10-15 U.S. equivalent and it's fixed fast and correctly. Seems like that's the way to go there too.

I'm also curious about the installation costs .... although for me that's a minor factor, as is the monthly cost. Fast, reliable internet is absolutely mandatory for my business ventures.

Now it would be nice if they would do what you'd see in America -- a map of where fiber optics is currently available and where it will be in the future - with the expected dates. It doesn't sound like that will be forthcoming there!

THANKS again guys for the great input!
 

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You left out the good part. What was your start up costs and your monthly charges?


SORRY for the late reply...too much going on these last few weeks. PLDT was offering FREE installation right before the Manny Pacquiao fight...I guess they were using him as a tool to try to increase business. Anyway, I got free installation and set up and they only charged me a pro-rated partial month for the last few days of the previous billing cycle and then a full month for the current billing cycle. My TOTAL bill was 3,780.00php for the FIBER OPTIC Landline, TV and Internet package. Next months bill should only be the advertised 3,299.00 for the Triple Play Bundle.

That's about $75.00 US Dollars...can't get that kind f service in the US for that price.

I don't know what the current pricing is for their Fiber Optic Bundle or if they are still offering FREE Installation and Set-Up.
 

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THANKS CC! Nice to get some positive news! Those are the kind of guys I tip WELL and get their personal phone number. Here in Thailand with internet very rare issues, I don't even call the company - I call my "buddy" and he comes that day - after hours - and I pay him $10-15 U.S. equivalent and it's fixed fast and correctly. Seems like that's the way to go there too.

I'm also curious about the installation costs .... although for me that's a minor factor, as is the monthly cost. Fast, reliable internet is absolutely mandatory for my business ventures.

Now it would be nice if they would do what you'd see in America -- a map of where fiber optics is currently available and where it will be in the future - with the expected dates. It doesn't sound like that will be forthcoming there!

THANKS again guys for the great input!


DoctorJack...you got that right! I try to do that every time I run across someone who seems to actually care about their work ethics and I ask them for their mobile telephone number and keep it handy for future reference. This practice has been a life saver here since my arrival. Every time I need to have some work done, I refer to my "List"...and if I don't have someone qualified for the type of work I need done, usually someone on my list knows someone who does that type of work. People with good morals and ethics seem to know each other, (Birds of a Feather Flock Together).
 

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SORRY for the late reply...too much going on these last few weeks. PLDT was offering FREE installation right before the Manny Pacquiao fight...I guess they were using him as a tool to try to increase business. Anyway, I got free installation and set up and they only charged me a pro-rated partial month for the last few days of the previous billing cycle and then a full month for the current billing cycle. My TOTAL bill was 3,780.00php for the FIBER OPTIC Landline, TV and Internet package. Next months bill should only be the advertised 3,299.00 for the Triple Play Bundle.

That's about $75.00 US Dollars...can't get that kind f service in the US for that price.

I don't know what the current pricing is for their Fiber Optic Bundle or if they are still offering FREE Installation and Set-Up.
Oh yes u can,i got cable,internet and phone,long distance included for 67.00 month thru time warner.....super fast net.
 
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