Doesn't it only refer to her unexpired, current passport? If you only have her expired passport, you don't enter anything?So.. I'm filling that so called wise form. But, apparently it misses something. Long story short:
When I'm asked to enter my mother's British passport number i'm not able to, as she has an old passport - 6 numbers & 2 letters. The smart form will only accept a 9 digits number.
Any ideas how to break through it? Maybe there's a way to get the new updated number (without issuing a new passport for my mother)?
Worst case I'll just use the regular printed forms, but i'm just trying to be efficient over here.