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Has anyone used Cobone before? If so, have you guys had any issues with them?
I have used them three times and all three times they have given me problems.
I first bought a paintball voucher from them and I could not use it since I traveled out of town. I was told by the retailer that they would extend the voucher expiration date as long as Cobone was willing to extend it... I called Cobone and asked, but they never responded back to me... initially, I thought the retailer was messing with me, so I said screw it and lost the money...
The second time, some of us bought a yacht voucher that was never used because the retailer misrepresented himself. We called him directly and asked about times he/we could go out and what we can and can't do on the boat, he gave us the answers we wanted to hear so we purchased the voucher. After the purchase, the times we wanted to go were never available, when we compromised and scheduled different times, they were always called off due to 'coast guard warnings' and other issues. A month after the purchase and fighting with Cobone, we were able to get our money back.
This last time, I saw they had a voucher for a suit. I bought it and went to go get measured and was told that the voucher I had was invalid. I called Cobone and complained and they said that they never issued me a voucher. I forwarded the voucher they sent me and then they tell me that there was a issue with my payment so I need to send them my credit card statement showing that the Cobone payment was made. I was irritated by this since issuing a voucher should be proof that the payment went through, but I sent them the credit card statement. Now I am trying to call them and they are not answering the phones and/or the emails I send them.
I am thinking this is straight up theft and should lodge a Police Report, thoughts?
I have used them three times and all three times they have given me problems.
I first bought a paintball voucher from them and I could not use it since I traveled out of town. I was told by the retailer that they would extend the voucher expiration date as long as Cobone was willing to extend it... I called Cobone and asked, but they never responded back to me... initially, I thought the retailer was messing with me, so I said screw it and lost the money...
The second time, some of us bought a yacht voucher that was never used because the retailer misrepresented himself. We called him directly and asked about times he/we could go out and what we can and can't do on the boat, he gave us the answers we wanted to hear so we purchased the voucher. After the purchase, the times we wanted to go were never available, when we compromised and scheduled different times, they were always called off due to 'coast guard warnings' and other issues. A month after the purchase and fighting with Cobone, we were able to get our money back.
This last time, I saw they had a voucher for a suit. I bought it and went to go get measured and was told that the voucher I had was invalid. I called Cobone and complained and they said that they never issued me a voucher. I forwarded the voucher they sent me and then they tell me that there was a issue with my payment so I need to send them my credit card statement showing that the Cobone payment was made. I was irritated by this since issuing a voucher should be proof that the payment went through, but I sent them the credit card statement. Now I am trying to call them and they are not answering the phones and/or the emails I send them.
I am thinking this is straight up theft and should lodge a Police Report, thoughts?