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Discussion Starter · #1 ·
Hi,

What are the ISPs like over there?

I recently moved to Panama, was told by expats prior to making the move, that the Internet is fine (fast & reliable) & nothing could be further from the truth. Not only that, they have no clue what they are doing here. It's like talking to children who I know are more intelligent than Panamanians.

Can you tell I'm pissed??? LOL Every day I deal with the drama here & I can't work or even talk on my phone which is VOIP. I'm not getting the speeds I pay for, the ping is too high & now my DL speeds have even dropped below 1 MB.

So anyway:

1. How many ISPs are there, or is there a monopoly?

2. Is it fiber optics or still regular cable? DSL?

3. Is there one company better than the other?

4. I assume these are all wired services, or are they wireless? I need wired, not wireless.

5. What about the small towns, do they have the same quality ISP?

6. What are the prices like?

7. Speeds?

8. How much bandwidth do they allow you to use per month or is it unlimited?

9. What is the tech support like at these companies?

Arrogant or helpful?
Do they know what they are doing, or do you have to constantly have to ask to speak to a manager?

10. Do they have English speaking customer service & techies there?

Thanks for all your help.


Michelle
 

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Discussion Starter · #3 ·
Sorry for the delay & thank you for your time.

Wow, that is expensive. That's like $92 USD per month :(

Not sure why a router matters when it comes to wireless or wired. My router has nothing to do with the ISP, that's my hardware, not theirs.

Wired means the cable is run outside underground, if it's DSL, it runs through the phone line & you said you need a phone line, so I have to assume you have DSL.


Michelle
 
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