I applied, and was granted Indefinite Leave to Remain on the 27th of March 2012.
It is now 7 working days since and my card has still not arrived.
Of course the phone number on the letter doesn't work and the automatic email I received after emailing them said I can expect a response in 5 working days.
Easter weekend is approaching and I am due to leave the UK next Friday for 2 weeks.
Any ideas on how to check where the card is?
If it doesn't arrive I intend to still leave and things will kick off when I arrive back at Heathrow.
(Rant: We pay 1300 GPB for this 'express' service - the taxpayer pays nothing. Yet, there is NO accountability and no customer service. Surely they should be reported to the Office for Fair Trading as they are not supplying the service they claim to?)
It is now 7 working days since and my card has still not arrived.
Of course the phone number on the letter doesn't work and the automatic email I received after emailing them said I can expect a response in 5 working days.
Easter weekend is approaching and I am due to leave the UK next Friday for 2 weeks.
Any ideas on how to check where the card is?
If it doesn't arrive I intend to still leave and things will kick off when I arrive back at Heathrow.
(Rant: We pay 1300 GPB for this 'express' service - the taxpayer pays nothing. Yet, there is NO accountability and no customer service. Surely they should be reported to the Office for Fair Trading as they are not supplying the service they claim to?)