Joined
·
4 Posts
My husband and I have left Spain, and on departure we fought to get one fianza back. But we still have the other pending. Can anyone tell me what is right and wrong?
- Our rent was 600 EUR/month, we made to fianza deposits of each 600 EUR (one to cover damages in the apartment, one to cover unpaid bills).
- We left Spain by the end of January, we made a contrato de cierre with a representative of the landlady being present in the apartment, we got the fianza which was meant to cover any damages in the apartment.
- The electricity bill should arrive on the day after our flight out of Spain. We agreed to change the account so that the landlady would pay electricity in January, subtract it from the bill-fianza and then immediately after transfer the rest of the fianza.
- A week ago we wrote an email to the landlady who claims that they have been fined for not paying the electricity bill on time as it bounced off our account. She also claims that most of the bill-fianza has been used for cleaning the apartment. We tried calling, but she doesn't pick up, and she hasn't replied to our emails.
What can/should we do now?
We used mBlanco to get the apartment.
- Our rent was 600 EUR/month, we made to fianza deposits of each 600 EUR (one to cover damages in the apartment, one to cover unpaid bills).
- We left Spain by the end of January, we made a contrato de cierre with a representative of the landlady being present in the apartment, we got the fianza which was meant to cover any damages in the apartment.
- The electricity bill should arrive on the day after our flight out of Spain. We agreed to change the account so that the landlady would pay electricity in January, subtract it from the bill-fianza and then immediately after transfer the rest of the fianza.
- A week ago we wrote an email to the landlady who claims that they have been fined for not paying the electricity bill on time as it bounced off our account. She also claims that most of the bill-fianza has been used for cleaning the apartment. We tried calling, but she doesn't pick up, and she hasn't replied to our emails.
What can/should we do now?
We used mBlanco to get the apartment.