Contact your case support officer, or contact DIAC by phone, you shouldn't bear the delay they should take responsibility and solve this matter for youAt least you guys were able to submit! My issue is different. I am unable to submit my application. When I click on "Next" in the last page of the online application system, I get this error:
"The system is currently unavailable."
When I checked 2 weeks ago [while it was working], it showed me the Credit Card payment page.
So thats my situation. Unable to lodge application!