Hi, I've just joined this forum and wonder if somebody can add to this:
I had my contract electricity power increased to 5.75 kW and they came and fitted a new remote reading (GSM?) meter. I checked the reading when we left for a stay in UK and sure enough the correct reading appeared on our next bill.
Then the next bill was an estimate, based on the same time last year with a large credit in the following bill after a 'real' reading. I asked Endesa why I received an estimated bill, when the meter can now be interrogated remotely. This was their reply:
Tras analizar su solicitud, nos ponemos en contacto con usted, informándole que el Real Decreto 1578/2008 establece que la lectura real del contador se realizará bimestralmente, de tal forma que se alternarán facturas en base a consumos reales con facturas en base a consumos estimados. Para realizar las lecturas estimadas nos basamos en una media del consumo que registró en el mismo período el año anterior.
....which basically says they are allowed to keep sending out bills based on estimated readings, even though you may have a smart meter fitted.
It seems to me there is no real advantage in having a remote reading meter and this is just a license for Endesa to keep on an army of meter readers pushing up their electricity costs.
Does anybody know if this is just an Endesa thing, or would I get my smart meter read every time by another electricity company if I switched?
Thanks - Vox
I had my contract electricity power increased to 5.75 kW and they came and fitted a new remote reading (GSM?) meter. I checked the reading when we left for a stay in UK and sure enough the correct reading appeared on our next bill.
Then the next bill was an estimate, based on the same time last year with a large credit in the following bill after a 'real' reading. I asked Endesa why I received an estimated bill, when the meter can now be interrogated remotely. This was their reply:
Tras analizar su solicitud, nos ponemos en contacto con usted, informándole que el Real Decreto 1578/2008 establece que la lectura real del contador se realizará bimestralmente, de tal forma que se alternarán facturas en base a consumos reales con facturas en base a consumos estimados. Para realizar las lecturas estimadas nos basamos en una media del consumo que registró en el mismo período el año anterior.
....which basically says they are allowed to keep sending out bills based on estimated readings, even though you may have a smart meter fitted.
It seems to me there is no real advantage in having a remote reading meter and this is just a license for Endesa to keep on an army of meter readers pushing up their electricity costs.
Does anybody know if this is just an Endesa thing, or would I get my smart meter read every time by another electricity company if I switched?
Thanks - Vox