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The template of the list of roles and responsibilities were already put up by ACS in their website. Just get a statutory declaration from your colleague or manager and model or fit your work responsibilities in the model of the one ACS provided.

The bond you're saying sounds more like a self declaration and ACS will not honor that. Best to get someone you used to work with make that declaration and have it notarized and stamped as certified true copy.

ACS-dec19, pending.

Thank you for your advise
and
Sorry for making you mis understand. The bond which i mentioned was nothing but my Manager making declaration about the duties i performed in the companies.
I understand what you mentioned ("the model of the one ACS provided"). Could you let me know from the list how much percent should our work experience match to qualify for that particular Code. Reason being is, Most of the points are related to my duties, however few of them aren't. I couldn't find this info from the research i did so far.thats why.
 

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Hi ,

I am answering this within my knowledge and by no means it should be regarded as expert opinion.

The code 261111 or 261112 are technology domain to be exact information technology domain. To pursue these code, one should have ICT major degree and the main functions include but not limited to ; system requirements specification, software design, business process re-engineering enabled with IT, etc. The main tag-line is ICT BA is someone who works as a middle person in between the end users and software development team and this person should have the sound knowledge and experience of how the business process can be translated into technical specification.

For people with non-ICT major degree need minimum 4 yrs of working experience to be eligible for assessment under these 2 codes. Your job scope appears to me is more related to Industrial Engineering. You may want to research in the SOL list whether there is any code related to Industrial Engineering.


Hi All

I had posted the below query couple of weeks back and didnt know about this thread then...I did read through all posts here and most of them pertain to a IT / Technology domain, which I am not from. Here is my original post..

Hello All

Festive greetings and an advance Happy New Year to all members on this forum.

I have recently decided on applying for a PR in Oz and thanks to a few references, landed on this forum which is no less than a mine of helpful information. Thanks to all you guys.

I have about 13yrs of experience within the Banking & Financial services domain with a experience in Operations, project management and business process re-engineering. I am certified Six sigma Black belt and am looking to continue in the Quality / process re-engineering domain.

Prior to posting this thread, I did some looking around and one of the job code I found was 139914 - Quality Assurance Manager, which seemed like a close match.

I am not into Technology quality assurance and am a little confused about the job codes that I can research further. Request the experienced members in this forum to help.

I did a search for this topic before starting a new thread and did not find one. If there is already one that you are aware off, please point me in the right direction.

Thanks & Regards

Another job code which seems like a close match I just found....261111 - ICT Business Analysts..
Look forward to your thoughts.

My academics - Bachelor of Science (BSc - Electronics)
Certifications: Six Sigma Black Belt certified

I plan to complete a certification on Agile Project management methodology from PMI.

My current role: I lead the Process re-engineering / OPEX agenda and also manage process migrations from the US into India.

I have been in the Process re-engineering domain for about 6 years, but they do not relate to Technology development.

Would 261111 still be the right code that I pursue? Please advice.

Thanks
 

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Hi All

I had posted the below query couple of weeks back and didnt know about this thread then...I did read through all posts here and most of them pertain to a IT / Technology domain, which I am not from. Here is my original post..

Hello All

Festive greetings and an advance Happy New Year to all members on this forum.

I have recently decided on applying for a PR in Oz and thanks to a few references, landed on this forum which is no less than a mine of helpful information. Thanks to all you guys.

I have about 13yrs of experience within the Banking & Financial services domain with a experience in Operations, project management and business process re-engineering. I am certified Six sigma Black belt and am looking to continue in the Quality / process re-engineering domain.

Prior to posting this thread, I did some looking around and one of the job code I found was 139914 - Quality Assurance Manager, which seemed like a close match.

I am not into Technology quality assurance and am a little confused about the job codes that I can research further. Request the experienced members in this forum to help.

I did a search for this topic before starting a new thread and did not find one. If there is already one that you are aware off, please point me in the right direction.

Thanks & Regards

Another job code which seems like a close match I just found....261111 - ICT Business Analysts..
Look forward to your thoughts.

My academics - Bachelor of Science (BSc - Electronics)
Certifications: Six Sigma Black Belt certified

I plan to complete a certification on Agile Project management methodology from PMI.

My current role: I lead the Process re-engineering / OPEX agenda and also manage process migrations from the US into India.

I have been in the Process re-engineering domain for about 6 years, but they do not relate to Technology development.

Would 261111 still be the right code that I pursue? Please advice.

Thanks
Hi,

I was navigating through and have seen your post. This might be the first time I came to this thread.

Well, I am a Black Belt in process re-engineering and I have got positive assessment in 261111 as a business analyst from ACS.

The tasks on black belt stream does match up to the 60% of ICT business analyst if you think through the whole cycle.

However I would like to mention that my engineering was in information technology and I have got positive assessment for my stud as well.

I may not be back again on this thread, but if you have more question, drop me a personal message

Thank
 

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Hi, i got a positive results for ACS, please tell me what is the trend going to be for the ICT business analyst category , i mean which states to open soon or expected in 2015 july qouta
 

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Hello All,

I have drafted the roles and responsibilities for my experience. I want to apply under either ICT Business analyst.

Please go through my roles once and confirm whether the roles drafted could get a positive assessment!!

SYSTEMS ANALYST

(Current Organization since last 5 months)

1) Implementation of Problem Management process & procedures and ensuring that they are in compliance with requirements of ISO 20000 standard and ITIL framework.

2) Consolidation of the Problem management process by analyzing various grey areas and making it operationally efficient and Compliant.


3) Recognizing business requirements from Client for setting up Problem management Process and Known Error Database (KEDB) and transforming them into functional layout and technical specifications.

4) Initiated and supervising automation efforts in KEDB database to reduce manual intervention and to achieve efficiency and precision.


5) Setting up the check points for Problem management process wherein new/updated resolutions could be considered with Client involvement to be upgraded in the KEDB database.

6) Liaison with Client governing team in allocation of Problem investigation as well as coordinating with various technical teams (Client, third party and Service Providers) to isolate the root cause and providing resolution/permanent fix for reoccurring technical issues.


7) Setting up and presiding up daily meetings to monitor and follow up on the progress made by concerned technical teams with Problem investigation for high impact technical issues.

8) Creation of Problem Process interface manual, run books & CTAMs and also setting up RCA training modules directed towards technical lines.


9) Establishing proper Process procedures for Proactive Problem management with required steps and presentations to be shared with Client team and technical service lines.

10) Setting up Service Improvement plans from Problem management perspective on RCA investigations by developing RCA templates, meeting checkpoint, guidelines and steps for updating Knowledge database.


11) SPOC for all KEDB updates & approval of RCAs, Problem management trainings, uploading of Problem data, Allocation of work within the team and ensuring Optimization of available resources within the Problem management team.


(Previous company)

1) To adhere with ITIL Incident Management Process. Driving all incidents across Global Infrastructure services with focus to restore normal service Operations as soon as possible and ensuring resolution of incidents within the agreed timelines.

2) Owning up of bridge communication for investigating incidents and ensuring excellent coordination between all teams required for early & prompt resolution of incidents.


3) Liaising with assigned Supplier stakeholders to formalize business requirements for providing necessary technical aid for supplier based applications and business processes.

4) Responsible for Supplier Management. Hosting weekly Governance meetings with Suppliers to analyze their performances, to discuss Operational issues and Critical to Quality (CTQ) delivery. Also, to suggest modifications in current methods of delivery to improve Operational efficiency and customer satisfaction.

5) Analyzing business requirements and converting them into functional design models to be executed and measured.


6) Developing functional Data/Workflow Diagrams to be referred across all business critical functions.

7) Involved in tracking fault cause, Workarounds provided and Process procedures in Centralized Knowledge Base repository.


8) Auditing the comprehensive functions of processes managed, classifying improvement areas within the team and insert necessary initiatives to overcome them to increase working productivity.

9) Documenting training material and Organizing training classes for new joiners and other team members. Ensuring new team associates are brought up to expected Operational level.


10) Evaluating performance trends supplier wise and performing Post Mortem analysis for these trends in Process malfunction. Interpret performance metrics and recommend unified solutions.

11) Concentrating on Continuous Process and Service improvement. Identification of process deficiencies, Proposing new Governance areas for more efficient Supplier management and a value add to the customer, getting them approved and legally added into the process. Also, contributing inputs to review team(s) for Process improvement.


12) Implemented Misrouted Governance area which ensured all Misrouted cases are identified, isolated and assigned to correct Support Workgroup, thus leading to minimize incidents resolution time and achieve desired SLA.

13) Working towards accomplishment of quarterly, half-yearly and yearly BSC targets to reduce the back logs on incidents to a desired level.


14) Driving Price Optimization methodology for Incident management process to reduce the cost and resources which could lead to optimal output.

15) Preparation of daily, weekly and monthly SLA dashboard data in specialized format. Preparation of PPT using this data in standard format to notify higher management.


16) Played a significant role during implementation and testing of BMC remedy 8.0 ITSM tool for Incident Management, deployed for all Ericsson’s location.

17) Single Point of Contact (SPOC) for all queries, issues, advice and complaints about Incident management Process. Providing consultation regarding Process restrictions and recommend solutions.
 

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hi anyone know if your job title no longer BA but be PM could also apply under 261111? Work scope is still the same...
 

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hi
can you please share roles and responsibilities shared to ACS 261111 and employment reference letter( affadivit) submitted documents independently without agent as im btech ece and i worked as a SE for two years and later as a Business analyst so can i declare from begining of my education as Business analyst as i understand ACS will deduct 4 years if u submit as Business analyst for electronics engineering
help me in ACS submission
requesting stamp paper formats and statuatory declarations if you dont mind blocking company names and personal details atleast so that i can get it done in similar format
want to take advise from ACS positive assessment people and also do i need to mention roles and responsibilities of software engineer for two years in reference letter and last 6 years i have been working as a business analyst so will ACS consider first two years or last 6 years and leaving me with 2 years experience

how strong will be my case with three stautory declarations from colleagues reference as first two years companies i worked are three which were closed

Is there any one applied like these

please let me know shall i show that experience or disgard
 

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Hello All,

I have drafted the roles and responsibilities for my experience. I want to apply under either ICT Business analyst.

Please go through my roles once and confirm whether the roles drafted could get a positive assessment!!

SYSTEMS ANALYST

(Current Organization since last 5 months)

1) Implementation of Problem Management process & procedures and ensuring that they are in compliance with requirements of ISO 20000 standard and ITIL framework.

2) Consolidation of the Problem management process by analyzing various grey areas and making it operationally efficient and Compliant.


3) Recognizing business requirements from Client for setting up Problem management Process and Known Error Database (KEDB) and transforming them into functional layout and technical specifications.

4) Initiated and supervising automation efforts in KEDB database to reduce manual intervention and to achieve efficiency and precision.


5) Setting up the check points for Problem management process wherein new/updated resolutions could be considered with Client involvement to be upgraded in the KEDB database.

6) Liaison with Client governing team in allocation of Problem investigation as well as coordinating with various technical teams (Client, third party and Service Providers) to isolate the root cause and providing resolution/permanent fix for reoccurring technical issues.


7) Setting up and presiding up daily meetings to monitor and follow up on the progress made by concerned technical teams with Problem investigation for high impact technical issues.

8) Creation of Problem Process interface manual, run books & CTAMs and also setting up RCA training modules directed towards technical lines.


9) Establishing proper Process procedures for Proactive Problem management with required steps and presentations to be shared with Client team and technical service lines.

10) Setting up Service Improvement plans from Problem management perspective on RCA investigations by developing RCA templates, meeting checkpoint, guidelines and steps for updating Knowledge database.


11) SPOC for all KEDB updates & approval of RCAs, Problem management trainings, uploading of Problem data, Allocation of work within the team and ensuring Optimization of available resources within the Problem management team.


(Previous company)

1) To adhere with ITIL Incident Management Process. Driving all incidents across Global Infrastructure services with focus to restore normal service Operations as soon as possible and ensuring resolution of incidents within the agreed timelines.

2) Owning up of bridge communication for investigating incidents and ensuring excellent coordination between all teams required for early & prompt resolution of incidents.


3) Liaising with assigned Supplier stakeholders to formalize business requirements for providing necessary technical aid for supplier based applications and business processes.

4) Responsible for Supplier Management. Hosting weekly Governance meetings with Suppliers to analyze their performances, to discuss Operational issues and Critical to Quality (CTQ) delivery. Also, to suggest modifications in current methods of delivery to improve Operational efficiency and customer satisfaction.

5) Analyzing business requirements and converting them into functional design models to be executed and measured.


6) Developing functional Data/Workflow Diagrams to be referred across all business critical functions.

7) Involved in tracking fault cause, Workarounds provided and Process procedures in Centralized Knowledge Base repository.


8) Auditing the comprehensive functions of processes managed, classifying improvement areas within the team and insert necessary initiatives to overcome them to increase working productivity.

9) Documenting training material and Organizing training classes for new joiners and other team members. Ensuring new team associates are brought up to expected Operational level.


10) Evaluating performance trends supplier wise and performing Post Mortem analysis for these trends in Process malfunction. Interpret performance metrics and recommend unified solutions.

11) Concentrating on Continuous Process and Service improvement. Identification of process deficiencies, Proposing new Governance areas for more efficient Supplier management and a value add to the customer, getting them approved and legally added into the process. Also, contributing inputs to review team(s) for Process improvement.


12) Implemented Misrouted Governance area which ensured all Misrouted cases are identified, isolated and assigned to correct Support Workgroup, thus leading to minimize incidents resolution time and achieve desired SLA.

13) Working towards accomplishment of quarterly, half-yearly and yearly BSC targets to reduce the back logs on incidents to a desired level.


14) Driving Price Optimization methodology for Incident management process to reduce the cost and resources which could lead to optimal output.

15) Preparation of daily, weekly and monthly SLA dashboard data in specialized format. Preparation of PPT using this data in standard format to notify higher management.


16) Played a significant role during implementation and testing of BMC remedy 8.0 ITSM tool for Incident Management, deployed for all Ericsson’s location.

17) Single Point of Contact (SPOC) for all queries, issues, advice and complaints about Incident management Process. Providing consultation regarding Process restrictions and recommend solutions.
HI
Did you get through ACS? What was the result ?
 

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Hi @pori37

any updates on your application? did you get through?
 

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Does anyone know the difference between ICT Business Analyst and Systems Analyst? We have been denied TWICE by ACS for ICT Business Analyst even though the work references clearly state the tasks listed and the job description.

ACS will not give any clear answer - all they say is "You have to read the guide and look at the description." We did!! Twice!! And nobody will say what exactly needs to be done differently for a positive assessment!

The list of tasks for Business and Systems Analyst are EXACTLY THE SAME. The only difference is the job description:

ICT Business Analyst
Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

Systems Analyst
Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.

The only thing I'm thinking we can do differently is apply for Systems Analyst, but we can't keep losing money to the ACS mafia. Does anyone have experience getting a negative assessment and what they did differently to later get a positive one?



Job description of 26112 and 261111


261111 - ICT Business Analysts
Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.
Description of Employment Duties:
 working with users to formulate and document business requirements
 identifying, investigating, and analyzing business processes, procedures and work practices
 identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior
 using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
 taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
 creating user and training documentation, and conducting formal training classes
 developing functional specifications for use by system developers
 using data and process modeling techniques to create clear system specifications for the design and development of system software
 acting as a central reference and information source, providing guidance and assistance in the system project decision making process
Description of Closely Related Core ICT Units:
 Business Information Systems
 Business Intelligence
 Business Process Reengineering
 Business System planning
 Enterprise architecture - (Enterprise Resource Management, Emerging Technologies)
 Expert Systems
 Information System Management
 Information Systems, Management Information Systems
 Object Oriented Systems Analysis and Design
 Requirements gathering
 Software Engineering
 Systems Analysis and Design
 System Development
 System Integration
 System Modeling
 UML
 User Requirements Definition
Description of Additional Closely Related ICT Units:
 Algorithm design (Algorithm development)
 Artificial intelligence
 Automata theory
 Computer Science
 Critical Path Method
 Database design, Database implementation
 Database Management Systems - (Relational Database, Object Oriented Database, RDBMS)
 File Processing
 Human Computer Interaction
 Introduction to ICT - (Introduction to Computer Science, Computer Theory, Introduction to Business Computing, Computer Science I)
 Introduction to Information Systems
 Programming - (C, C++, Objective C, Visual C, Basic, Visual Basic, Java, Assembler, Cobol, Pascal, PL/1, Fortran, PHP, Pearl, AS3, FoxPro, and similar)
 Project Management
 Quality management - (Quality Assurance, Software Quality)
 Software validation - (Software Testing, Testing strategies and methods)
 Web Engineering - (Web Design, Internet Engineering) Back to Content
ACS | ANZSCO DescriptionsVersion 2.12015 Page 8
261112 - Systems Analysts
Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.
Description of Employment Duties:
 working with users to formulate and document business requirements
 identifying, investigating, and analyzing business processes, procedures and work practices
 identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior
 using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
 taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
 creating user and training documentation, and conducting formal training classes
 developing functional specifications for use by system developers
 using data and process modeling techniques to create clear system specifications for the design and development of system software
 acting as a central reference and information source, providing guidance and assistance in the system project decision making process
Description of Closely Related Core ICT Units:
 Business Information Systems
 Business Intelligence
 Business Process Reengineering
 Business System planning
 Enterprise architecture - (Enterprise Resource
 

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hi ,,
I need to ask one question. If you guys please clarify.

Is there any possibility for IT professional to get 190 visa on 55 points. As i knew 5 point will be sponsoring by state. Please also mention the IELTS criteria for 190 visa as i just have 6 each.

Thanking you in advance
 

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RPL Assessment for ICT Business Analyst

Hi Experts
I am SAP HR and SuccessFactors certified consultant with 8.5 years of experience as software professional. I have almost 2 years of onsite experience in Singapore, Thailand and Australia.Currently I am working as ICT Business Analyst on AU457 visa.
I have got IELTS score of 6.5 Listening, Reading and Speaking and 6 in Writing.
But I don't have ICT qualification like MCA or BE.
I have to get my skill assessment done for RPL ACS. Since I am functional HCM consultant and work in configuration, blueprinting, testing, support, implementation side of things. What level of details do I need to incorporate in RPL letter to get positive skill assessment.
Has any body with same experience as me got positive skill assessment with RPL.

Appreciate your guidance and advise in this regards

Regards
Ridhi
 

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Hello Experts
Another one looking for help choosing the correct code to apply.
Here are my stats

Education qualifications - B.Tech (computer science and engg.), PGDBM (Marketing and Finance), SAP certified FI Solutions Consultant, ITIL foundation

Work Experience -
8 months - Lecturer (Information technology)
5 years - SAP FI Consulting in implementation, rollout (functional testing) and support engagements
3 years - ITIL Problem Management process expert and global lead

Which code is more suitable for me? I am unable to choose as roles and responsibilities for both 261111 and 261112 seem similar as per ACS website.
 

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Hi Monima,
Sorry to hear you struggle with ACS. I obtained my 10 years positive assessment from ACS last year for 261111. I read the reference letter you posted and I can suggest you to be more solid and detailed. Here is a part of my job description which I wrote myself and approved it to the HR department. May be you can use this as a template for yourself. I hope I can help in some way. Best of luck!

To whom it may concern,

We declare that [Name] has been working in [Company] in [City/Country] since [Date] until today as a full time (45 hours/week) employee. She worked in the IT department as a [Title] between [Date]. She was later promoted to [Title] in [Date] where she held this position until [Date] and was promoted once more to [Title] position. She took the role of [Title] in [Date] which she currently holds.


Her responsibilities as [Title] since [Date] are:

- Assuring professional project competency by establishing and maintaining models, processes, templates and best practices for IT project management.
- Enforcing SDLC (Systems Development Life Cycle) standards and required regulations to projects.
- Responsible for collecting and analyzing all types of IT related requests from internal customers.
- Couching internal customers for preparing user requirements specifications.
- Responsible for creating functional specifications with internal customers.
- Proactively communicating and collaborating with internal customers to create system and software solutions based on user requirements specifications.
- Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Organizing meetings with related stakeholders and informing all stakeholders of project progress on regular basis.
- Couching consultants for preparing business blueprints, design specifications and configuration specifications.
- Guiding internal customers for preparing and executing test scripts and user manuals.
- Organizing end-user trainings before system go-live.
- Responsible for keeping all project documentation up-to-date (User Requirements Specifications (URS), Business Blueprints, Risk Analysis, Functional and Design Specifications, Functional Testing, Requirements Traceability Matrix)
- Managing, generating and reviewing global/local policies, standards, procedures based on Good Manufacturing Practices (GMP), ITIL and ISO regulations.
- Responsible for creating and revising IT department budget.
- Outsourcing Relationship Management (ORM).
- Managing SLA’s with external service providers.

She managed the following projects with her [Title] Role:
• [Project 1]
• [Project 2]
• [Project 3]
• [Project 4]
• [Project 5]

She supported the following projects with her [Title] Role:
• [Project 1]
• [Project 2]
Hi,

Whatever you wrote was too good. I need your help in writing my job responsibilities. Kindly tell me where I can discuss about it in detail.
 

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Hello All,

I think people who have got through the ACS process can help the new people who are kick starting the process as mistakes in such process are not good.

So i would request all the applicants who have completed there ACS to share the roles and responsibilities and RPL for reference only cause everybody needs a direction or a template to understand and write their own way .

Thanks in advance to all and any help is highly appreciated.

To kick start the sharing process i will sharing the roles and responsibilities for reference in couple of days.

RPL is something i dont know about or not able to get an appropriated idea on how to proceed.
so please let us know.. thanks again
 

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Hello There,

A Quick query, Can i add 5 points for my spouse based on the positive skill aseseement but with an expired Ielts score for now as he will be giving PTE in another 2/3 days for the fresh and valid scores.
Or should i wait until we have the new scores. If the points will not change in this case even if i update the new EOI, wiill that make any changes in the EOI effective date
Also if someone can help me with the cut off for 75 points for victoria and NSW?

Thanks!!
 

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Does anyone know the difference between ICT Business Analyst and Systems Analyst? We have been denied TWICE by ACS for ICT Business Analyst even though the work references clearly state the tasks listed and the job description.

ACS will not give any clear answer - all they say is "You have to read the guide and look at the description." We did!! Twice!! And nobody will say what exactly needs to be done differently for a positive assessment!

The list of tasks for Business and Systems Analyst are EXACTLY THE SAME. The only difference is the job description:

ICT Business Analyst
Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

Systems Analyst
Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.

The only thing I'm thinking we can do differently is apply for Systems Analyst, but we can't keep losing money to the ACS mafia. Does anyone have experience getting a negative assessment and what they did differently to later get a positive one?
Hi Monima,

I am facing the same situation today, 5yrs since you started this thread :) .Appreciate if you could let me know what actions did you take to overcome this hurdle. Did you perceive 'System Analyst' or revised your documentation for 'Business Analyst'. Looking forward to hear from you.

Cheers,
Kunal
 
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