Thanks for the help AnAmericanInScotland, we're just going to send off our completed application, documents etc and hope they send a letter after for the biometrics. I wish they would make a little bit clearer as it's pretty confusing. Thanks again
As a retired (US) bureaucrat, I can tell you that sometimes when a government agency tries to simplify publications so that the general public finds the process more understandable, the effort backfires by making things far more complicated, and the result is only more confusion.
I got to the point at the last few years of employment that I bullet listed, highlighted, bolded, and underlined the very most important points so that people could look and quickly find the salient points.
:lol: That didn't always work-there were a few people who felt I was 'dumbing down' to them. Sigh.
The UKBA tries to cram as much 'one-size-fits-all' onto one page as they can, and it doesn't always work. Still, I have to be honest and tell you that compared to some of the convoluted legalise I've seen on other countries DOTgov pages, the UKBA does a pretty good job of presenting some very complicated material.
I do think though, that they should put a bold, all caps note at the top of every single page advising the reader that they may need to click through several hyperlinks to find the info that best answers the question. Now that
would be a help
I'm sure you will get a letter as soon as your hard copy app and docs are received. Are you going to use the tracking service to watch your packet make its way to Croyden (or wherever)?