Hello everyone,
I was shocked to see a charge of 80.40 euros from Sabadell. I called the national number because the local branch is closed and of course they would have to defer to the local branch and no one has contacted me.
Dug deeper and I found that this is how they justify the charges (attached). They also changed my account from "Expansion" which did not have a commission or transfer fees to "Relacion" with a transfer fee of 5-6 euros for each bank transfer (searching for a document for fees, I found that they now charge 30 euros per quarter for Relacion account). I received no communication at all they they would change my account type and there would be fees and charges. So now, I have a bank account that I cannot use unless I want to pay excessive fees. And from the dates on the current charges, they will charge me again.
Has anyone encountered this? What did you do? What are other banks that you have found more reasonable with no excessive fees?
Has anyone used ING bank? Your experience?
I filed a complaint with the Ombudsman today in case anyone is in the same boat: https://clientebancario.bde.es/pcb/...de.es/pcb/en/menu-horizontal/podemosayudarte/consultasreclama/comorealizarrecl/
Thank you in advance for your response.
I was shocked to see a charge of 80.40 euros from Sabadell. I called the national number because the local branch is closed and of course they would have to defer to the local branch and no one has contacted me.
Dug deeper and I found that this is how they justify the charges (attached). They also changed my account from "Expansion" which did not have a commission or transfer fees to "Relacion" with a transfer fee of 5-6 euros for each bank transfer (searching for a document for fees, I found that they now charge 30 euros per quarter for Relacion account). I received no communication at all they they would change my account type and there would be fees and charges. So now, I have a bank account that I cannot use unless I want to pay excessive fees. And from the dates on the current charges, they will charge me again.
Has anyone encountered this? What did you do? What are other banks that you have found more reasonable with no excessive fees?
Has anyone used ING bank? Your experience?
I filed a complaint with the Ombudsman today in case anyone is in the same boat: https://clientebancario.bde.es/pcb/...de.es/pcb/en/menu-horizontal/podemosayudarte/consultasreclama/comorealizarrecl/
Thank you in advance for your response.