Because my husband cannot send his passport in because of his job in the Royal Navy we have been told to apply in person. Does anyone have any experience with this who could give me some guidance about the process?
Both my husband and I applied for our indefinite leave to remain in person. It was a very easy process and worth every extra penny. Our application was processed and approved within 2 Hours at the Home Office in Croydon.
You must fill out the application form and gather together all the required paperwork that you will need to support your application. Then make an appointment online for the premium service application and pay the required deposit. You may not make your appointment any earlier than 28 days prior to the expiry of your current visa. Once you have secured a date and time for your appointment you must phone the Home Office quoting the reference number you received and give them your card details for payment of a deposit. We had to pay £100 per person. The Home Office will send you a receipt of payment. On the day of the appointment, take along all your application documents including your passports, the appointment confirmation and the receipt of deposit confirmation. You will have to show your appointment letter at the entrance and then go through something similar to airport security. Then you proceed to the registration desk, where they will want to see your application form. You will then be registered as having arrived and will receive a number token. Then you go upstairs to a waiting area and you must watch the board where the numbers are constantly being displayed When your number comes up it will say something like "go to counter xyz". At the counter you must pay your fees. It was recommended to us to pay via a bankers draft as apparently the Home Office systems are often down and if they can't take your card payment it will cause delays. Once you have paid they will take your document pack including passports and you go back to the waiting area until your number shows up again on the board, it will tell you to go to another counter number, where they will do your biometrics. Then it's back to the waiting area and you will see on the board that your number will say "awaiting biometric verification", then it proceeds to "awaiting consideration" and then to "under consideration" which means a case worker has started working on your application. Then you wait until your number is called again with a counter number. Proceed to the counter and collect your documents. A letter will be given to you confirming your application has been approved and that your biometric resident permit will be delivered in 7-10 days. At no time do you see the case worker so all your documents must be tip top as you will not get a chance to talk to the case worker. All in all it was a surprisingly smooth process and definitely worth the extra cost to have it all done with in less than half a day.