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103 Posts
On Tuesday my husband and I went to apply in person for our FLR(M) extension. The application was submitted and his biometrics taken within an hour. We were then asked to leave at 1pm and wait for a phonecall. 4pm arrived and we hadn't received a call so we decided to go back and ask what was happening. Turns out they had apparently tried to call us 10 mins before (that didn't fill me with confidence as we had been staring at our phones all day!)
We went into a room and were told they couldn't make a decision today :faint2: I was shocked. At first the guy wouldn't say much but as we asked more questions he said "your application is fine, you meet all the requirements" and he didn't require any more info and didn't ask us any questions either. He said "it's nothing you should be concerned about" but there was something on the system in India that they should have cleared last time and he hadn't been able to contact them that day. He said "I should find 15 minutes tomorrow (Weds) to finalise it". Well it's Friday now and we've heard nothing. It's just so typical! I just want it to be done and not have to think about it anymore.
What should we do now? Who can we contact to enquire about why it's taking so long when clearly the application was absolutely fine?
We went into a room and were told they couldn't make a decision today :faint2: I was shocked. At first the guy wouldn't say much but as we asked more questions he said "your application is fine, you meet all the requirements" and he didn't require any more info and didn't ask us any questions either. He said "it's nothing you should be concerned about" but there was something on the system in India that they should have cleared last time and he hadn't been able to contact them that day. He said "I should find 15 minutes tomorrow (Weds) to finalise it". Well it's Friday now and we've heard nothing. It's just so typical! I just want it to be done and not have to think about it anymore.
What should we do now? Who can we contact to enquire about why it's taking so long when clearly the application was absolutely fine?