coffee machine

Hi - my first post here - and not a cheerful one; After couple years of trading here in Dubai, I'm having to close up my office and would like to sell all office furniture and equipment - from the big desk down to the coffee machine. Rather than break the items and sell individually on...

Anyone know where can I send a DeLonghi Coffee maker for repair? I purchased it from Deira City Center in March, but I do not have a receipt. They refuse to take it without a receipt. It turns on, but doesn't heat up like it should. Any help would be appreciated. Thanks.