AIS Roaming Charges

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AIS Roaming Charges


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Old 13th October 2011, 04:20 AM
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Default AIS Roaming Charges

Hello

I recently spend 2 days in Malaysia, and on my return received a bill from AIS for 330,000.00 THB (330,000.00 THB!) for roaming charges only.

Is there anything i can do about this excessive charge? i wasn't notified by anyone from AIS prior to this.

I'm led to understand that normally when i travel overseas and reach a certain limit a representative from AIS calls my company to ask if they should switch me onto another tariff so i that i only pay a maximum of 10,000.00 THB. Nobody received any calls this time hence the massive bill.

Does anyone have any experience or suggestions please?

Thanks

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Old 13th October 2011, 06:21 AM
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Users Flag! Originally from netherlands. Users Flag! Expat in thailand.
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Quote:
Originally Posted by Robert Lewis View Post
Hello

I recently spend 2 days in Malaysia, and on my return received a bill from AIS for 330,000.00 THB (330,000.00 THB!) for roaming charges only.

Is there anything i can do about this excessive charge? i wasn't notified by anyone from AIS prior to this.

I'm led to understand that normally when i travel overseas and reach a certain limit a representative from AIS calls my company to ask if they should switch me onto another tariff so i that i only pay a maximum of 10,000.00 THB. Nobody received any calls this time hence the massive bill.

Does anyone have any experience or suggestions please?

Thanks
THB 330,000???? Did you have time to do anything apart from answering the phone?
Probably, the limit on your account is "no limit". Check this on the GSM Advanced website. I do have a limit of THB 5000 and even whem abroad, I receive a message if the limit is about to be reached.

It won't be easy to settle this case.

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Old 14th October 2011, 03:54 AM
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to others who take their phones abroad - get a LOCAL SIM card, roaming is a criminally expensive way of doing things.

It is quite easy to send out blanket SMSs to inform callers of a number change or maybe leave and "out of office" message with a new contact number.
I use my roaming just once every few days to check for any calls I might not want to miss.

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