NIE address change - Page 3

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NIE address change - Page 3


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  #21 (permalink)  
Old 8th January 2020, 11:55 AM
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Originally Posted by Juan C View Post
Your green certificate is not legal ID. It says so on it.

NB The only legal ID a Brit has is their passport or a copy certified by the issuing authority (passport office) or U.K. consulate. Only the issuing authority can say for certain that the ‘original’ from which the copy was made, was a genuine document and not a forgery!

We of course know that in most non-legal instances a DL or similar is accepted
Agreed but unfortunately the State Lottery do not seem to know the difference between an NIE and a DNI. The e-mail they sent to everyone who plays the lottery online asked for a photographic copy of "both sides of your DNI/NIE." They gave a link to a clever little app for supplying the information requested but, of course, it wouldn't recognise an NIE! It wouldn't recognise a passport either!

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Old 8th January 2020, 02:37 PM
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Agreed but unfortunately the State Lottery do not seem to know the difference between an NIE and a DNI. The e-mail they sent to everyone who plays the lottery online asked for a photographic copy of "both sides of your DNI/NIE." They gave a link to a clever little app for supplying the information requested but, of course, it wouldn't recognise an NIE! It wouldn't recognise a passport either!
They (and you?) also don't know the difference between the NIE certificate (white A4 sheet) and the green residency card.

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  #23 (permalink)  
Old 8th January 2020, 04:17 PM
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They (and you?) also don't know the difference between the NIE certificate (white A4 sheet) and the green residency card.
Yes, I know the difference. I had a white A4 sheet giving me an NIE when I first moved to Spain 12 years ago and then, a few months later (after I bought my house) i registered with the foreigners' office and was given the green A4 sheet which also contains the NIE number. Last year I applied for permanent residence and was given a green, credit-card size double-sided document. As the lottery app was looking for a credit-card sized (and doubled-sided) document I assumed by NIE they meant the new residence card, but obviously not! I know that many people refer to the residency document as an NIE, because it contains the NIE number, so I tend to just accept it as such.
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Old 8th January 2020, 08:04 PM
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I tried and it would not recognise my green residence certificate (new, credit card size, permanent resident certificate). I sent them an e-mail and they responded quickly and asked for a copy of my passport. I replied with this and received a prompt reply saying "your identity has been correctly confirmed."
Thanks for that, I am hoping to get the same response as you and soon.

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Old 8th January 2020, 08:12 PM
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Online national lottery?
Hi,Yes online State run Lottery in Spain which covers Euro lottery and more.
https://www.loteriasyapuestas.es/en/...a-euromillones

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Old 16th January 2020, 08:03 PM
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Originally Posted by The Skipper View Post
I tried and it would not recognise my green residence certificate (new, credit card size, permanent resident certificate). I sent them an e-mail and they responded quickly and asked for a copy of my passport. I replied with this and received a prompt reply saying "your identity has been correctly confirmed."
Hi, I am still waiting for a reply from the lottery people and its been awhile now. I sent them a message on the lottery page after signing in after reading the message they sent me about confirming identity on there. The email I sent was well over a week now and phoning them didn't work as my spanish is not up to speed.
May I ask you what email address you used successfully please?
cheers

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Old 17th January 2020, 11:39 AM
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Originally Posted by Terence-Paul View Post
Hi, I am still waiting for a reply from the lottery people and its been awhile now. I sent them a message on the lottery page after signing in after reading the message they sent me about confirming identity on there. The email I sent was well over a week now and phoning them didn't work as my spanish is not up to speed.
May I ask you what email address you used successfully please?
cheers

I am surprised! They responded promptly to my emails. Here are the contact details:

Centro de Atención a Usuarios

[email protected]

Teléfonos: 900 11 23 13 / 91 596 23 00

SELAE
Sociedad Estatal Loterías y Apuestas del Estado, S.M.E, S.A.

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  #28 (permalink)  
Old 17th January 2020, 12:19 PM
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Originally Posted by The Skipper View Post
I am surprised! They responded promptly to my emails. Here are the contact details:

Centro de Atención a Usuarios

[email protected]

Teléfonos: 900 11 23 13 / 91 596 23 00

SELAE
Sociedad Estatal Loterías y Apuestas del Estado, S.M.E, S.A.
Skipper, many thanks and that is the email address I correctly sent to ten days ago.
Maybe I should translate my message in spanish huh. I will try that

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  #29 (permalink)  
Old 17th January 2020, 12:52 PM
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Originally Posted by Terence-Paul View Post
Skipper, many thanks and that is the email address I correctly sent to ten days ago.
Maybe I should translate my message in spanish huh. I will try that
Ah, yes, I think it has to be in Spanish. All my communications were. Google translate should be able to help you.

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  #30 (permalink)  
Old 17th January 2020, 01:00 PM
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Originally Posted by The Skipper View Post
Ah, yes, I think it has to be in Spanish. All my communications were. Google translate should be able to help you.
Thank you Skipper and I did send it ten minutes ago with the help of Google translate.
Let's see what happens this time ha ha
Many thanks for your quick reply my friend

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