think i've been scammed

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think i've been scammed


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Old 12th July 2019, 04:09 PM
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1 month into Spanish adventure and I think I been scammed. Bought a Pool Table and 6 days later not a sign of it. When I email supplier they vague about when will be deliver and just say that the agreement is 4 days....

always answerphone when called from 2pm this friday afternoon.

The site looked genuine (friend agreed), and can from google shopping....think the first port of call might therefore have to be google!

I'm throwing a wild guess that Police will be less than interested ? (its 700 euros)

feeling sick

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Old 12th July 2019, 05:13 PM
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1 month into Spanish adventure and I think I been scammed. Bought a Pool Table and 6 days later not a sign of it. When I email supplier they vague about when will be deliver and just say that the agreement is 4 days....

always answerphone when called from 2pm this friday afternoon.

The site looked genuine (friend agreed), and can from google shopping....think the first port of call might therefore have to be google!

I'm throwing a wild guess that Police will be less than interested ? (its 700 euros)

feeling sick
''always answerphone when called from 2pm this friday afternoon'' maybe shop shut, also how did you pay, paypal/credit cards give you some redress.
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Old 12th July 2019, 05:33 PM
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Yes, most businesses are closed between 2 pm and 4 or 5 pm, then work till 8 or 8.30 pm. Or maybe they don't open again in the afternoons during summer months. Try again now, and Monday morning.

I wouldn't panic yet. It's holiday time ...

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Old 12th July 2019, 06:06 PM
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Originally Posted by Alcalaina View Post
Yes, most businesses are closed between 2 pm and 4 or 5 pm, then work till 8 or 8.30 pm. Or maybe they don't open again in the afternoons during summer months. Try again now, and Monday morning.

I wouldn't panic yet. It's holiday time ...
I wouldn't panic yet either.
Timetables. Many business close for lunchtime and that can vary, but if they do close for lunch for sure at 2 o clock no one's going to be answering the phone. If it's a shop you're phoning, 10.30 might be a good time or 12.00. If it's an office, maybe 8.30, but it might be a little early. I think 12- 12:30 is good; too late for morning break, too early for lunch.
July and August can be even trickier to track someone down. In some areas places close up in the afternoon, perhaps from 2 or 3. Some will close for holidays 2, or 3 or even 4 weeks...
Some simplified language that could possibly help...
You want to know a delivery date ¿ Cuándo me lo entrega?
¿ Cuándo lo voy a recibir?
In a week, two weeks? ¿En una semana, dos semanas?

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Old 12th July 2019, 06:24 PM
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welcome to the three phases of dealing with Spanish businesses,,,
phase one,,,,, lol it's quite amusing how the Spanish do things, oh well it's spain.
phase two,,,,, WTF!!!! these useless [email protected]@@ks are costing me my time and worst my money.
phase three,,,,, just chill out and go with the flow, they are not going to any faster just because you have purple veins pulsating on you forehead.

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Old 12th July 2019, 06:31 PM
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Ok yes gotcha and Alicante supplier means even more chilled I guess...
Your thoughts and fact Google shopping sourced and reviews good lead me to better hope of pool soon....

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Old 12th July 2019, 06:33 PM
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By the way the what time of day to phone really made me chuckle.
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Old 12th July 2019, 06:35 PM
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By the way the what time of day to phone really made me chuckle.
Why?
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Old 12th July 2019, 07:02 PM
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By the way the what time of day to phone really made me chuckle.
Why?
just my sense of humour. Funniest things are always true things like this not fantasy. Reminded me of the great comedy Office Space when he explained if you take away all the breaks and pointless meetings there is really only one hours actual work possible 😁

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Old 12th July 2019, 09:06 PM
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just as a retort on the comments about Spanish efficiency - just try getting some sense out of UK businesses or worse still UK government offices. SWMBO is still paying NI to maintain her pension rights but because she works only 9 months of the year, she has to tell HMRC how much she has worked in the UK financial year (April 6th to April 5th) and produce a copy of her contracts for them to tell her how much she has to pay. A letter gets sent from us a few days into the new financial year stating how much she has worked during the financial year just finished for them to tell her how much she has to pay. Last year after a couple of months wait for a reply, she got an answer which was hopelessly wrong so another letter was sent saying what we thought it should be. Two month wait and back came the reply saying that what we had submitted was correct.

This year, seeking to avoid the problem from last year, the letter was sent from us on 7th April, setting out what we thought the amount should be. - - We are still waiting for a reply from HMRC! Phoning numbers that are either not answered or constantly engaged or sending an email (sorry but you have to write in) is just as frustrating.
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