big trouble getting internet

Go Back   Expat Forum For People Moving Overseas And Living Abroad > Europe > Spain Expat Forum for Expats Living in Spain

Spain Expat Forum for Expats Living in Spain The Spain Expats forum is a dedicated community of people who have moved to Spain, or who are planning to. This is the place for Expats to meet and discuss anything about moving to, & living in, Spain.

Like Tree3Likes

big trouble getting internet


Reply
 
Subscribe to this Thread Thread Tools
  #1 (permalink)  
Old 1st July 2019, 01:30 PM
Member
 
Join Date: Aug 2018
Location: Calafell, Spain
Posts: 274
Rep Power: 0
andyviola is on a distinguished road
56 likes received
96 likes given

Users Flag! Originally from uk. Users Flag! Expat in ethiopia.
Default big trouble getting internet

I am new to the country and tried to get ADSL from Yoioga and they asked for proof of a direct debit from my bank.

I dont have a direct debit yet (maybe wont have for 3 months until electricity takes payment!) so I just sent bank statement.

They rejected and cancelled the order !

Will all providers ask for similar?

Reply With Quote Quick reply to this message
  #2 (permalink)  
Old 2nd July 2019, 05:16 AM
Member
 
Join Date: Sep 2017
Location: Malaga 32 years
Posts: 536
Rep Power: 1360
Juan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond repute
230 likes received
13 likes given

Users Flag! Originally from uk. Users Flag! Expat in spain.
Default

Quote:
Originally Posted by andyviola View Post

Will all providers ask for similar?
Why don’t you ask other providers ?

Reply With Quote Quick reply to this message
  #3 (permalink)  
Old 2nd July 2019, 05:28 AM
kalohi's Avatar
Member
 
Join Date: May 2012
Location: near Seville, Spain
Posts: 1,013
Rep Power: 229
kalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond reputekalohi has a reputation beyond repute
612 likes received
263 likes given

Users Flag! Originally from usa. Users Flag! Expat in spain.
Default

Can you sign up online? For payment they simply ask for your bank account number - no questions asked.

Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
  #4 (permalink)  
Old 2nd July 2019, 07:09 AM
Member
 
Join Date: Sep 2017
Location: Malaga 32 years
Posts: 536
Rep Power: 1360
Juan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond reputeJuan C has a reputation beyond repute
230 likes received
13 likes given

Users Flag! Originally from uk. Users Flag! Expat in spain.
Default

Extract from https://www.comparaiso.es/gestiones/...roadband-spain

What do I need to get broadband in Spain as a foreigner?

Your passport can be enough for you to sign up to a broadband package in Spain. But, sometimes, you might need a NIE - an ID number for foreigners - and a Spanish bank account too, depending on what provider you are dealing with.

Some providers may be reluctant to offer you a contract if you aren't a Spanish national, and some may ask you for a deposit.

If you think you're being asked to pay over the odds because you're a foreigner, cancel your order and try another provider.


PS. I see that yoigo is now part of masmovil

Reply With Quote Quick reply to this message
  #5 (permalink)  
Old 2nd July 2019, 03:16 PM
Member
 
Join Date: Aug 2014
Location: Chiva, Valencia
Posts: 68
Rep Power: 0
Monkey104 is on a distinguished road
36 likes received
22 likes given

Users Flag! Originally from uk. Users Flag! Expat in spain.
Default

We initially had issues trying to obtain internet services but eventually obtained them through Svint.
All they required was your bank details and an Nie.

Reply With Quote Quick reply to this message
  #6 (permalink)  
Old 2nd July 2019, 05:48 PM
Banned
 
Join Date: Sep 2018
Location: costa del sol
Posts: 147
Rep Power: 0
bikerboy123 is on a distinguished road
70 likes received
135 likes given

Users Flag! Originally from england. Users Flag! Expat in spain.
Default

i use axartel, fibre optic and get 20mbps for 20 euros a month, I have no Spanish bank account but you can pay in cash for 12 months in advance.

Reply With Quote Quick reply to this message
  #7 (permalink)  
Old 16th August 2019, 02:46 PM
New Member
 
Join Date: Jul 2019
Posts: 10
Rep Power: 0
vincent1888 is on a distinguished road
2 likes received

Default

i live in the old town in javea on the costa blanca and still find it impossible to get fibre optic. we cant use our phones and the tv at the same time!! haha

Reply With Quote Quick reply to this message
  #8 (permalink)  
Old 16th August 2019, 02:59 PM
Member
 
Join Date: Aug 2019
Location: Torre del Mar
Posts: 89
Rep Power: 0
blondebob is on a distinguished road
54 likes received
25 likes given

Users Flag! Originally from england. Users Flag! Expat in spain.
Default

Had a similar problem until recently here in Torre del Mar area, but thankfully at last we a fully fibre.....worth the wait

Reply With Quote Quick reply to this message
  #9 (permalink)  
Old 16th August 2019, 03:54 PM
Simply Simon's Avatar
Member
 
Join Date: Jan 2019
Location: Els Poblets
Posts: 203
Rep Power: 0
Simply Simon is on a distinguished road
303 likes received
201 likes given

Users Flag! Originally from uk. Users Flag! Expat in spain.
Default

We went into the Movistar shop in Denia and signed up. We needed our NIE (of course), passport and just the bank account details. We got a discounted package with fibre optic, 2 mobile sims, all the TV, Football and stuff to start with for €80 a month for 4 months, it has recently gone up to €165 per month - so I just got onto the My Movistar page online and cancelled all the telly and knocked back the 600mb fibre to 100mb (we only got 100 anyway and that is heaps fast enough) - it is now €50 per month for 100mb fibre, 2 mobiles and a fixed line. I'm happy with that.

Their introductory deals are good, because it is really easy to change them online when they run out.
Alcalaina and Megsmum like this.

Reply With Quote Quick reply to this message
  #10 (permalink)  
Old 16th August 2019, 04:48 PM
New Member
 
Join Date: Jul 2019
Location: Malaga
Posts: 28
Rep Power: 0
RagnBowman is on a distinguished road
9 likes received
5 likes given

Users Flag! Originally from england. Users Flag! Expat in spain.
Default

Quote:
Originally Posted by Simply Simon View Post
We went into the Movistar shop in Denia and signed up. We needed our NIE (of course), passport and just the bank account details. We got a discounted package with fibre optic, 2 mobile sims, all the TV, Football and stuff to start with for 80 a month for 4 months, it has recently gone up to 165 per month - so I just got onto the My Movistar page online and cancelled all the telly and knocked back the 600mb fibre to 100mb (we only got 100 anyway and that is heaps fast enough) - it is now 50 per month for 100mb fibre, 2 mobiles and a fixed line. I'm happy with that.

Their introductory deals are good, because it is really easy to change them online when they run out.
So exactly where in Mi Movistar area does it allow you to cancel stuff and sign up for new services. I ask as there is nothing like that in mine and have always ended up having to go in store? Thank you. Mine just has the following options none of which leads to anywhere that you can change contract etc....the only options available are below

Screenshot 2019-08-16 at 18.40.12.jpg
Megsmum likes this.

Reply With Quote Quick reply to this message
Reply


Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Expat Forum For People Moving Overseas And Living Abroad forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
Location
Where you live
Expat From Country
Please select the country you originate from. This will appear as a flag when you make posts on the site.
Expat To Country
Please select the country you have either moved to or want to relocate to. This will be presented on the site when you make posts.

Log-in


Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


FORUM PARTNERS

ExpatForum.com is owned and operated by VerticalScope Inc.

Retiring Overseas Guides | Moving Overseas Guides | Cost of Living | Health Care Guides


All times are GMT. The time now is 06:46 AM.


Powered by vBulletin®
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.