when get SMS for ID application - Page 2

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when get SMS for ID application - Page 2


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  #11 (permalink)  
Old 16th May 2014, 11:33 AM
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I applied for my ID last week and got told it takes 6-9 months to process (Wynberg office in Cape Town is where i submitted my application)

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Old 31st May 2014, 10:24 AM
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Applied on april still no SMS last update from the call centre says an ID number has been created already on 30th may and they send the application to paper processing dept. I must contact with office of application to get the ID number.

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Old 1st June 2014, 07:37 AM
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Quote:
Originally Posted by rubelbgdsa0 View Post
Applied on april still no SMS last update from the call centre says an ID number has been created already on 30th may and they send the application to paper processing dept. I must contact with office of application to get the ID number.

how the call centre traced down your application without a reference number?

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  #14 (permalink)  
Old 1st June 2014, 07:58 AM
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Quote:
Originally Posted by journalsa View Post
how the call centre traced down your application without a reference number?
I got the reference number when I applied for my id from the office of application.

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Old 10th June 2014, 07:29 PM
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Quote:
Originally Posted by rubelbgdsa0 View Post
I got the reference number when I applied for my id from the office of application.
Your reference number should be on the back of your DHA-9 form(Re-issue/First application for an identity card). The reference starts with 000 ... See attached file.
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Old 11th June 2014, 07:32 AM
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how long should wait for the ID coming through once you get the SMS?

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Old 11th June 2014, 08:00 PM
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Quote:
Originally Posted by journalsa View Post
how long should wait for the ID coming through once you get the SMS?
Anytime, I mean 2 weeks, 1 month and even 1 year. If you want to speed up the process I would suggest to call the call center, give them your reference number and then ask them for your call reference number after you're done talking to them. If you call the call center, they will log your call and they will send your call details to the person in charge of processing your ID; and this will push him or her to speed up your application. I don't understand why they take so long; a week should be enough.
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Old 11th June 2014, 08:14 PM
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... and don't forget to call the call center every 2 weeks and ask for a call reference number every time you're done talking to them. Good luck! It worked for me to get my PR in 3 months after I started calling the call center and now I am waiting for my ID. I called the call center every 2 weeks and yesterday they told me that my ID number has been created and sent for printing, but when I asked for a reference number, the call center operator told me his system was down[LIAR].


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Old 13th June 2014, 08:43 PM
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Originally Posted by bobbyampm View Post
... and don't forget to call the call center every 2 weeks and ask for a call reference number every time you're done talking to them. Good luck! It worked for me to get my PR in 3 months after I started calling the call center and now I am waiting for my ID. I called the call center every 2 weeks and yesterday they told me that my ID number has been created and sent for printing, but when I asked for a reference number, the call center operator told me his system was down[LIAR].


Yes it was down. They was busy upgrading the software nationwide.

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Old 17th June 2014, 06:42 PM
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Quote:
Originally Posted by rubelbgdsa0 View Post
Yes it was down. They was busy upgrading the software nationwide.
I think they were busy downgrading the software nationwide.

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