Portuguese post abysmally slow - Page 3

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Portuguese post abysmally slow - Page 3


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  #21 (permalink)  
Old 31st January 2014, 01:53 PM
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We're in the central zone and our problem with all of the service providers, rather than just the post office seems to be that things get to Lisbon very quickly and then the delay occurs in getting the packages from Lisbon to Pedrogao Grande or the local distribution centre but then our local delivery guys now seem to be brilliant...... we now even get a phone call or a text message if there's any kind of a delay etc.

That said, until about 9 months ago, all deliveries from all servers were a super mega bugly stuff up here.

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  #22 (permalink)  
Old 31st January 2014, 03:20 PM
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Original poster here again.

So now a bunch of my shipments are going out ok. A package door to door to Belgium took 3 days. World record.

By the way, anyone else having problems with getting care of "c/o" packages coming in OK? I import stuff from Asia, and now a package addressed to "my name c/o landlord's name", makes a letter to get sent registered from customs to "landlord's name". My landlord is not here to sign for it. Frustration...

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  #23 (permalink)  
Old 31st January 2014, 04:06 PM
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Hey Rasterboy
You show your location as "Not sure" I'm not surprised you get delays in your deliveries.
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  #24 (permalink)  
Old 31st January 2014, 04:15 PM
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Take off the c/o landlords name

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  #25 (permalink)  
Old 1st February 2014, 07:01 PM
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Quote:
Originally Posted by baldilocks View Post
WE get some similar problems in Spain and I've heard that there are some industrial action sin UK that are causing problems. WE are not allowed to order from M&S UK any more and have to order through M&S EU which is, effectively, Ireland and that gets here within one or two days, likewise most Amazon stuff from Amazon UK. The funny things is, if we order through Amazon Spain and the item has to come from Scotland (same as Amazon UK) it gets here quicker.

Our biggest problem/delay is stuff from the US. Via USPS items will take four to six weeks if they are sent from a business but personal shipments are here within days.
Odd that I didn't receive email notification of this reply...

Anyway, do you have any more information about this industrial action? I've gone through the Royal Mail news archive on their website for the past couple of months and also the 'International Incidents' and not found anything.

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  #26 (permalink)  
Old 4th February 2014, 06:39 AM
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Ebay UK seller posted small packet Tuesday with Deutsche Post frank arrived Tues am

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  #27 (permalink)  
Old 30th September 2019, 09:09 PM
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Default Avoid EMs and DHL

I had EMS (CTT EXPRESSO) open my envelope sent by EMS that cost €50 to send to another country within the E.U. They gave me reasons that are questionable in legality, such as "not allowed goods" and apply "other manufactured items" category to it. Then when I proved that the items are legal to mail they changed their song and told me I did not insure the shipment. Then I asked them whether EMS insurance is MANDATORY? They are still to provide a reply to that! Thieves!

Conclusion: stay away from EMS and DHL. They are a shady club of mail thieves!

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  #28 (permalink)  
Old 9th April 2020, 04:01 PM
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Default CTT Portugal no longer delivers any mail

CTT Portugal, where is all our mail? Goods ordered online, including living plants, essential medications and food and consumer goods all did not arrive in the past month (March and April 2020). Please deliver our mail or return it to the sender(s) so we can claim our money back.

I also was sent a parcel via EMS international (CTT EXPRESSO - EMS) in January 2020 and it never arrived. The sender told me the "EMS" "lost" it and she never was able to receive a refund from the EMS. It is called "Express Mail Service" and they seem to advertise in post offices. It was a very expensive birthday gift to a child. We paid €255 plus €65 for shipping via EMS! Never arrived. What's going on around the world?

I also am receiving information that mail "loss" in the United States in particular has increased ten fold and the US Postal Service corruption is rampant.

We always thought that CTT Portugal (do not confuse with CTT EXpresso!) was a safe method of mailing and our local postal delivery person is very hard working and extremely nice, but perhaps they become sick and we have not seen them for several weeks now. I am told the EMS parcel may have been lost overseas and not in Portugal. Yet the CTT EXpresso is another matter. CTT Expresso is known as unreliable even confiscatory of mail parcels under false pretenses.

Please any expat who received any mail deliveries in April 2020 please post here. I want to find out what is going on with mail delivery this spring 2020 in Portugal.

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  #29 (permalink)  
Old 11th April 2020, 09:45 AM
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We have had 7 deliveries in the past few weeks. Items that we ordered from Amazon.de, Amazon.es, Portuguese websites (two different animal supply shops), China and a Portuguese garden shop (but the delivery came from Germany). With the exception of the items we ordered in China (they were stuck in customs Portugal for a considerable time) all packages were delivered in the expected timeframes. Delivery was made through DHL, CTT and local courier. So no problem here (Porto area)

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  #30 (permalink)  
Old 11th April 2020, 06:49 PM
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Perhaps Azores and Portugal now two different countries since honestly we did not see or hear our postal delivery person for a month now and ALL the online orders from within the EU and beyond, none arrived and some have been shipped to us 2 months ago and others have been mailed to us over a month ago, from another EU country. CTT responded to me today via email stating the following:

"Informamos que não sendo possível mais informação sobre o objeto deverá contactar o remetente para que seja apresentada reclamação junto do operador postal de origem. De acordo com a Convenção Postal Universal, é o remetente (pessoa que contratou e pagou por um serviço de transporte e entrega de um objeto) que terá direito à respetiva indemnização."

OK, but I wrote to the CTT that not one or two, that could be "lost" (usually not the case) but ALL our mail, letters, parcels, everything, even advertising sheetlets that are usually found in the mail are not there, so clearly they have stopped all mail delivery if not in Portugal then in the Azores or in our island, or perhaps only in our town. But CTT does not have the desire to find that out...

If I was CTT I would inquire the local Azorean CTT on what's going on and what is he situation, why they are not delivering any mail. I guess CTT does not want to go the extra mile and they would rather place the work on the sender. Yet the tracking shows the live plant has been sitting in Lisbon for the past 26 days.

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