US Passport Renewal Payment Method

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Old 7th April 2016, 12:50 AM
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Unhappy US Passport Renewal Payment Method

Has anyone paid with a bank draft? It appears you can use BPI, BDO and SBC Banks but it looks like you need to be a member? in order to get this task accomplished, I'm not sure, I found a response from one expat that did this recently but he had to be a member of BPI.

Second payment option reads as follows:

METHOD 2: Personal Payment: You can elect to pay at the Embassy in person or through a representative once your documents are received. If electing this option, wait for the Embassy to notify you by EMAIL with the instructions on how to pay the non-refundable application fee of $110. The cashier at the Embassy accepts cash (either dollars or pesos) and credit cards (Visa, MasterCard, American Express, Discover, or Diners Club). Alternatively, you may send a representative to pay the application fee on your behalf. You may also pay at our Consular Agency in Cebu (located on the ground floor of The Waterfront Hotel, Lahug, Cebu) between 9 and 11 a.m., Monday to Friday.

So if I send my passport via Air 21, they will contact me by email on how to pay, how to pay how? Lol dang it, has anyone gone this route of payment and how do I accomplish this, other than traveling all the way to Manila to make my payment...Lol? Why does everything need to be so vague, once you send off your documents, that's it you or I will be stuck dealing with this issue, I hope someone can shed light.

I sent off a message on U.S. Embassy Philippines Facebook spot but no answer only a response that they are closed and it was after hours, it's been two days now.

Late entry once they get my U.S. Passport the consular section will send me an email, here's the instructions I found:

U.S. citizens renewing their adult passports still have the option to pay the application
fee in person or through a representative at the Embassy cashier or at the U.S.
Consular Agency in Cebu after being notified by email with instructions on
payment. When making the payment, please bring the email notification sent to you
by the Embassy. For specific information on our mail-in renewal process, please visit
our website, http://redirect.state.sbu/?url=http:.../service/passp
orts/renewal.html.

Short cut above doesn't seem to work.
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Old 7th April 2016, 01:37 AM
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Looking at the Passport office at the American Citizens Services page I am reading that you can send them an email. Now, with Social Security I have ALWAYS had good luck and great help when using regular email. They will even call you if you leave your number and request a return call. Try emailing the passport section at this email address: [email protected].

If that proves ineffective then I would invest in a voice call to them to get accurate information.
I have not done it this way so have no better info. For myself though, I enjoy going to Manila and even going overnight. So next time I need to renew mine I will make an overnight trip and just enjoy the city and malls while there.

Jet Lag
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Old 7th April 2016, 02:28 AM
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Default US Embassy contact information

Quote:
Originally Posted by Jet Lag View Post
Looking at the Passport office at the American Citizens Services page I am reading that you can send them an email. Now, with Social Security I have ALWAYS had good luck and great help when using regular email. They will even call you if you leave your number and request a return call. Try emailing the passport section at this email address: [email protected].

If that proves ineffective then I would invest in a voice call to them to get accurate information.
I have not done it this way so have no better info. For myself though, I enjoy going to Manila and even going overnight. So next time I need to renew mine I will make an overnight trip and just enjoy the city and malls while there.

Jet Lag
Thanks Jet Lag, I just emailed using that shortcut, had to set up my Outlook, keep forgetting it's a government office and they only accept through Outlook, haven't used that service in a decade but used it regularly when I was active duty.

I'm going to make a couple inquiries one to BDO and the other to BPI see if they can issue me a bank draft, such a long ways from me, BPI Bank located in Sta Cruz Laguna is 35 minutes and the BDO is 45 minute drive located in Pagsanjan Laguna but listed as Sta Cruz.

I could try calling from my cell phone, I need a new one dang power button no longer works but if I plug it in it will turn on, I do have a google account (call from computer) that will work also.

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Old 7th April 2016, 04:27 AM
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Originally Posted by M.C.A. View Post
Thanks Jet Lag, I just emailed using that shortcut, had to set up my Outlook, keep forgetting it's a government office and they only accept through Outlook, haven't used that service in a decade but used it regularly when I was active duty.

I'm going to make a couple inquiries one to BDO and the other to BPI see if they can issue me a bank draft, such a long ways from me, BPI Bank located in Sta Cruz Laguna is 35 minutes and the BDO is 45 minute drive located in Pagsanjan Laguna but listed as Sta Cruz.

I could try calling from my cell phone, I need a new one dang power button no longer works but if I plug it in it will turn on, I do have a google account (call from computer) that will work also.
Strange, I use Gmail to the embassy and it works fine. Anyway, I hope they get a reply to you quickly. If not you'll have to call or just bite the bullet and go there.

Jet
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Old 7th April 2016, 06:32 AM
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Too bad you can't renew at an outreach. I renewed at a Subic outreach and paid right there in pesos. Got the passport a few (or more, I can't remember) weeks later by Air 21.

I also avoid Manila like the plague!
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Old 7th April 2016, 08:02 AM
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Too bad you can't renew at an outreach. I renewed at a Subic outreach and paid right there in pesos. Got the passport a few (or more, I can't remember) weeks later by Air 21.

I also avoid Manila like the plague!
My sentiments exactly and how I plan to handle my Passport renewal when the time comes so I can avoid going to Manila.

Fred
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Old 7th April 2016, 10:49 AM
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Update, I was able to get a $110 Bank draft from BDO today, what they don't tell you is that you also need to pay an additional $5 fee no peso's but they were able to overlook it and I paid with peso's.

Customer care person turned me down and said that I need to be a member of BDO in order to get a bank draft and so I was trying to figure out how much that would cost me to open an account and then my wife came over and then the supervisor brought out some paperwork that mentions they are supposed to do bank drafts and I don't need to become a member... so good deal, could have been some confusion with english? it still took nearly one hour to get a bank draft, they were low staffed, you need to have the address information for the US Embassy and also make the draft out to "US Embassy Manila", the bank also gets your address, phone number, the bank manager looks over your passport, I-Card the works before she signs off on the draft.

So I guess the bottom line is that these 3 banks BPI, BDO and SBC are supposed to work with you and actually it's not a requirement to open a bank account but they sure do try hard to make you open up an account, bring someone that speaks Tagalog or else, bring your wife and kids if you go. My wife mentioned to them that I already had a dollar account with PNB.

I'll give more updates and a full update once I'm completed, I'm down to taking passport photo's but the photo shop in our municipality didn't really seem to know the demensions and what was required, aghhhh... I have that information but I didn't get that feel good, so I'm going to Sta Cruz Laguna to have passport photos done at a larger more professional photo spot, also going to figure out how Air 21 works and where they are located, I should have everything mailed off either tomorrow or on monday.
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Old 7th April 2016, 10:50 AM
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Quote:
Originally Posted by M.C.A. View Post
Has anyone paid with a bank draft? It appears you can use BPI, BDO and SBC Banks but it looks like you need to be a member? in order to get this task accomplished, I'm not sure, I found a response from one expat that did this recently but he had to be a member of BPI.
I just visited the embassy website to look for outreaches and they have a new message about renewals, dated April 1. Perhaps that is what you are referring to but it doesn't really matter.

Messages to U.S. Citizens | Manila, Philippines - Embassy of the United States

I don't think they had that bank draft option when I renewed last or I might have used it. I am fairly certain that most banks will require you to have an account. You can't just walk in and give them cash and get a check. I could be wrong. I am probably going to BPI tomorrow and I can ask my friend there.
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Old 7th April 2016, 11:03 AM
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It really is amazing how complicated things become living here. Must be something in the water.
I get the feeling too that like dealing with banks, needing to have an account with one of them etc might depend on the branch you are dealing with. Sometimes employees or even managers don't have all knowledge and can make mistakes.

Reading this thread makes me even more glad that I simply bus to Manila and overnight and get these things done at the embassy when needed. Makes a fun overnight outing for the wife and kids too. Rizal Park is a great place for a picnic.


Jet
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Last edited by Asian Spirit; 7th April 2016 at 11:17 AM.
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Old 8th April 2016, 03:18 AM
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Update, I was able to get a $110 Bank draft from BDO today, what they don't tell you is that you also need to pay an additional $5 fee no peso's but they were able to overlook it and I paid with peso's.

Customer care person turned me down and said that I need to be a member of BDO in order to get a bank draft and so I was trying to figure out how much that would cost me to open an account and then my wife came over and then the supervisor brought out some paperwork that mentions they are supposed to do bank drafts and I don't need to become a member... so good deal, could have been some confusion with english? it still took nearly one hour to get a bank draft, they were low staffed, you need to have the address information for the US Embassy and also make the draft out to "US Embassy Manila", the bank also gets your address, phone number, the bank manager looks over your passport, I-Card the works before she signs off on the draft.

So I guess the bottom line is that these 3 banks BPI, BDO and SBC are supposed to work with you and actually it's not a requirement to open a bank account but they sure do try hard to make you open up an account, bring someone that speaks Tagalog or else, bring your wife and kids if you go. My wife mentioned to them that I already had a dollar account with PNB.

I'll give more updates and a full update once I'm completed, I'm down to taking passport photo's but the photo shop in our municipality didn't really seem to know the demensions and what was required, aghhhh... I have that information but I didn't get that feel good, so I'm going to Sta Cruz Laguna to have passport photos done at a larger more professional photo spot, also going to figure out how Air 21 works and where they are located, I should have everything mailed off either tomorrow or on monday.
I posted the following on another forum that M.C.A. and I are members of, guess he did not have time to check it.

OK just had a conversation with my FCIE BDO branch manager. They had the initial notification on the Demand Drafts(DD) for passport renewal. This past Monday they received an addendum to the initial notification. Which says:

1. The U.S. citizen must apply for the DD in person no representative.

2. Payment for DD in USD.

3. DO NOT NEED TO BE A BDO ACCOUNT HOLDER.

Children's renewals can be processed by parent/guardian with valid ID.

I recommend taking your passport when applying for DD.

Thanks M.C.A. for the info concerning the additional cost of $5 for the cost of the DD.

Chuck
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