VISA card protection

Go Back   Expat Forum For People Moving Overseas And Living Abroad > Europe > Germany Expat Forum for Expats Living in Germany

Germany Expat Forum for Expats Living in Germany Have you made Germany your new home? Are you thinking about making Germany your new country of residence? If you want meet like minded Expats living in Germany then you have come to the right place.

VISA card protection


Reply
 
Subscribe to this Thread Thread Tools
  #1 (permalink)  
Old 29th April 2019, 12:55 PM
Member
 
Join Date: Feb 2014
Location: France/Thailand
Posts: 144
Rep Power: 0
gprit is on a distinguished road
5 likes received

Users Flag! Originally from uk. Users Flag! Expat in uk.
Default VISA card protection

I am trying to help a friend who is German (but not very 'clued up'). He paid for a holiday through an agency by Visa Card (issued by Targo Bank). Unfortunately, the agency is now insolvent and the money has not been passed to the end owner.
Now, in the UK he would be protected under the Consumer Credit Act s 75, and the issuing bank would be required to dispute/reclaim the transaction and re-credit the account (it is within 120 days). Is there similar protection in Germany that I can quote to the issuing bank - who have yet to respond?

Reply With Quote Quick reply to this message
  #2 (permalink)  
Old 2nd May 2019, 07:57 AM
Member
 
Join Date: Jul 2011
Location: Canada
Posts: 2,336
Rep Power: 0
Nononymous is on a distinguished road
437 likes received
10 likes given

Users Flag! Originally from canada. Users Flag! Expat in canada.
Default

I'm sure there is but it's probably something best dealt with by your friend, since it may be the case that the credit card company will only talk to the customer directly, and it will all be in German.

Reply With Quote Quick reply to this message
  #3 (permalink)  
Old 2nd May 2019, 08:49 AM
Bevdeforges's Avatar
Super Moderator
 
Join Date: Nov 2007
Location: deepest, darkest Essonne
Posts: 45,086
Rep Power: 23211
Bevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond reputeBevdeforges has a reputation beyond repute
9285 likes received
1182 likes given

Users Flag! Originally from usa. Users Flag! Expat in france.
Default

It may depend a bit on what type of Visa card your friend has. If it's the "plain old" Visa, it's up to the bank what sorts of "insurance" features are on the card. From what I can tell, the Gold and Platinum Visa cards carry a certain level of insurance from the Visa company itself. The basic level credit cards often function more like debit cards and may or may not include any "back up" for purchases gone sour.

One other thought - it may also depend on where the agency he paid is located. If it's in Germany, it will be covered by German rules (usually pretty strict on these things), but if it's outside of Germany (or outside the EU), then Visa may get involved.

Reply With Quote Quick reply to this message
Reply


Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Expat Forum For People Moving Overseas And Living Abroad forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
Location
Where you live
Expat From Country
Please select the country you originate from. This will appear as a flag when you make posts on the site.
Expat To Country
Please select the country you have either moved to or want to relocate to. This will be presented on the site when you make posts.

Log-in


Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Partner Visa: Subclasses 309 and 100 /Visa Processing time frames balajiradhika Australia Expat Forum for Expats Living in Australia 32890 13th July 2019 12:27 PM
Newbie Bassa123 The Basement Lounge 10 3rd July 2018 01:01 PM
HELP: What visa allows me to get married in the UK??? tomtomas Britain Expat Forum for Expats Living in the UK 4 14th January 2018 10:08 AM
Help needed regarding Visitor Visa Refusal dibs450 Australia Expat Forum for Expats Living in Australia 19 25th February 2016 01:39 AM
Which visa is best? Long Stay Student Visa or Long Stay Visitor Visa? honeybear France Expat Forum for Expats Living in France 3 12th January 2012 05:10 PM

FORUM PARTNERS

ExpatForum.com is owned and operated by VerticalScope Inc.

Retiring Overseas Guides | Moving Overseas Guides | Cost of Living | Health Care Guides


All times are GMT. The time now is 04:39 AM.


Powered by vBulletin®
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.