First Doctor Visit

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First Doctor Visit


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Old 13th August 2019, 08:32 PM
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Default First Doctor Visit

We both have made our first visit to the doctor. He accepted us as new patients. We were charged 25 euros each. The receptionist did not want our Carte Vitale. They did not give us any paperwork to send in. What is the normal procedure for reimbursement? Thanks!

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Old 13th August 2019, 09:03 PM
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We both have made our first visit to the doctor. He accepted us as new patients. We were charged 25 euros each. The receptionist did not want our Carte Vitale. They did not give us any paperwork to send in. What is the normal procedure for reimbursement? Thanks!
Did he fill in a form for CPAM for you to indicate he is now your médecin traitant - this is key? If so, you need to submit it to CPAM. If not, you need to download one from the Ameli site and get him to sign it. Doctors can do this online, but it's still pretty unusual. I had a doctor accept me as a patient and even though I told him I wanted him to be my médecin traitant and his surgery did that online, I have since discovered they didn't do that, even though I am his patient. For reimbursement, you submit his bill for the visit and will be reimbursed at the lower rate because he was not your médecin traitant at the time of the visit.

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Old 13th August 2019, 09:18 PM
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We both have made our first visit to the doctor. He accepted us as new patients. We were charged 25 euros each. The receptionist did not want our Carte Vitale. They did not give us any paperwork to send in. What is the normal procedure for reimbursement? Thanks!
Normally, you give your Carte Vitale to the doctor (most doctors in our area don't have receptionists), they pop it into their little card reader on their computer, and the claim for reimbursement is transmitted directly to the CPAM (and from there, on to your mutuelle).

If no one took your Carte Vitale, you should have been given a form to send in to the local CPAM office.

Did anyone ask for your Carte Vitale? Like, maybe when you paid your 25€? Did you get the doctor to sign the paper saying that s/he was willing to be your medecin traitant? That form is available on the Ameli website here: https://www.ameli.fr/sites/default/f...32/s3704_0.pdf

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Old 13th August 2019, 09:31 PM
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Ah, but even if they take your carte vitale and submit the claim to CPAM for you, that does not mean they are your médecin traitant. But certainly if they took your carte vitale and passed it through their machine, I would expect they processed the claim (as mine did).

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Old 13th August 2019, 10:29 PM
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Oh - maybe we are good! The doctor took our cards and put them in a machine. He said we dont need to send in the papers anymore - that it was done automatically now. Then he told us to pay the receptionist on the way out.
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Old 13th August 2019, 10:47 PM
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Oh - maybe we are good! The doctor took our cards and put them in a machine. He said we dont need to send in the papers anymore - that it was done automatically now. Then he told us to pay the receptionist on the way out.
Good! It is a reimbursement system and not unusual to have to pay at the time of the visit

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Old 14th August 2019, 07:03 AM
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Oh - maybe we are good! The doctor took our cards and put them in a machine. He said we dont need to send in the papers anymore - that it was done automatically now. Then he told us to pay the receptionist on the way out.
Yup, that's how it works. Just be sure to send in the form declaring the doctor to be your medecin traitant.

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