Rental deposit - warning

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Rental deposit - warning


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Old 24th June 2010, 07:58 AM
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Angry Rental deposit - warning

I'm facing problem in getting back my rental deposit for a flat rented in Abu Dhabi.
The landlord name is xxxxxxxxx e building is in xxxx road, between 13th and 15th street.
It's been now three months since I moved out of this flat and relocated to Dubai.

Did anyone have similar experience with landlord not giving back the rental deposit upon exiting the tenancy agreement? What were the solutions to get the money back from the landlord?


Last edited by Elphaba; 24th June 2010 at 07:59 AM. Reason: Sorry but we don't want to get the site in trouble for libel
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Old 24th June 2010, 08:35 AM
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Got my rental deposit back yesterday with 1,000 Dhs cut for "re-paint" ... *sigh*

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Old 24th June 2010, 08:52 AM
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Unfortunately, it is a common occurence for landlords to retain part or all of the deposit.

Ultimately, until the law gets updated to compel landlords to register the deposit with for e.g. RERA, this will continue to happen. I've just moved out of my old apartment and I am hoping to get the full amount back, but who knows.

If your tenancy agreement is registered with RERA (or the Abu Dhabi equivalent - not sure if they cover the whole of the UAE), then you should log a complaint and they will hopefully mediate.
I have also heard of people registering a case with the police, so that may be the other option if RERA is unable to assist.

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Old 24th June 2010, 09:01 AM
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Quote:
Originally Posted by rsinner View Post
Got my rental deposit back yesterday with 1,000 Dhs cut for "re-paint" ... *sigh*
That's so wrong. You are legally entitled to reasonable 'wear & tear' and the landlord is not permitted to make you pay to repaint.

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Old 27th June 2010, 01:06 PM
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What does your tenancy agreement say? From my experience each contract is different and some will state that you have to repaint on leaving.
I visited the Rental Committee office last week and the nice people down there told me that a landlord can not deduct money from your deposit without you knowing and must provide a quote for the work.

My company has rented a number of villa's and apartments for its staff and I have had mixed success with getting the security deposit back.

The biggest problem I've had is locating the landlords. Make sure you have an actually address for the landlord and not just a PO Box number and mobile phone number especially if they live overseas.
You must send a letter by Emirates Post requesting the refund give them 7 days to do so. If not you can lodge a compliant.
The cost is 500 AED or 3.5% of the deposit amount, or which ever is the biggest.

Plan to be lodging two complaints this week for the first time so will see how we get on.

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Old 28th June 2010, 06:14 AM
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Thanks ExpatAl for your advice.
I called the office of the landlord and they told me to bring the rental deposit receipt and collect the cash (though I paid the rental deposit with a cheque not in cash).
Unfortunately, I cannot find the receipt so I have a feeling I will never get my rental deposit back.

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Old 28th June 2010, 06:16 AM
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No receipt = no refund. Applies to rental deposits as well as with DEWA.

It is so important that these are kept safely.
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Old 28th June 2010, 06:34 AM
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Sorry to hear man, but you need to look after receipts, especially for large amounts, that you know will be refunded.

You don't really have a leg to stand on now.

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Old 28th June 2010, 06:39 AM
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Surely if you paid by cheque you will have the stub and hence the cheque number and be able to trace it. As for taking 1000dhs for a repaint this wouldn`t be too bad except you know that it probably won`t be done. How many of us have moved into apartments that have just had a repaint after the previous tennants? I know i haven`t.

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Old 28th June 2010, 09:32 AM
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Quote:
Originally Posted by Elphaba View Post
No receipt = no refund. Applies to rental deposits as well as with DEWA.

It is so important that these are kept safely.
-

I kept all my receipts safe but that still has not stopped the landlord from trying to keep AED 500 of my deposit for A/C charges which were agreed and paid even before I moved in. He is arguing that he got charged a higher rate than what was in my tenancy agreement but how is that my problem!!! That's his loss so tough luck! But as with the injustice of this place, he probably will end up winning this fight!

Sad but true that dishonesty is such a common practice here and seems to be readily accepted.

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