update letter from UKVCAS re picture submission for visa applications

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update letter from UKVCAS re picture submission for visa applications


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Old 1st August 2020, 02:49 PM
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Default update letter from UKVCAS re picture submission for visa applications

Today, I rec'd the following letter from UKVCAS


We recently wrote to tell you that UK Visas and Immigration (UKVI) is changing the way it processes applications in response to COVID-19. For some customers, this involves reusing biometrics (fingerprints and photograph) that have been recorded in a previous application as part of the process to verify your identity, consider your application and/or produce a Biometric Residence Permit (BRP).

To allow biometrics to be reused for some customers, UKVI and UKVCAS (UK Visa and Citizenship Application Services) have worked together to develop a way to submit facial images using a new UKVCAS Identity Verification app (referred to below as IDV app).

The IDV app lets you submit application information to UKVI without having to book or attend an appointment with UKVCAS. This new, free to use, way of submitting information to UKVI will involve you taking a photo of yourself and uploading supporting information onto your mobile device. The IDV app is quick and easy to use and works on most Android and iPhones.

When will the IDV app be available?

Rollout of the IDV app will take place in phases, beginning in August. We will invite eligible customers to use the new IDV app rather than require you to book an appointment at a UKVCAS service point.

UKVI have identified that you are eligible to use the IDV app, as UKVI can use biometrics you have previously provided.

Please be reassured that your immigration status remains unaffected whilst your application is in progress.

What does this mean for me?

For most customers, using the IDV app means you will not have to attend an appointment at a UKVCAS Service Point.

An invitation will be sent for you to use the new IDV app within the next few weeks, with further details about how to the use IDV app and the next steps.

What do I need to do next?

If you are happy to use the IDV app, you don’t need to do anything.
We will be in touch within the next few weeks to invite you to use the new IDV app.

What if I want to book an appointment and not use the IDV app?

See Questions and Answers below

What if I need an outcome on my application due to compassionate or emergency reasons?

Please contact UKVI for further information here.

Please note, your immigration status will not be affected in the meantime. If you do not have a passport or a travel document, please contact UKVI for further advice.

If you need further information, please see Questions and Answers below.

Kind regards,

UKVCAS

Please note that we will never send an email to ask you to provide payment details.

This email address is not monitored. If your question is not answered above, please check our website.

Questions and Answers

What if I can’t download the IDV app on my phone?

If you are unable to use the new IDV app, you will be able to book an appointment at a UKVCAS Service Point.

What if I want to book an appointment and not use the IDV app?

The key advantage of the IDV app is you don’t have to attend an appointment at a UKVCAS Service Point. If you urgently need a decision about your application, (for example because you need to travel outside of the UK), the option to book an appointment is still available. See next steps below.

Note: If you are part of a group, applicants must either ALL use the IDV app or ALL book an appointment.

Here are the steps to follow:

Send UKVCAS an email from your UKVCAS registered email address to [email protected] by Friday 7 August.

Include the words ‘OPT OUT’ and your 16-digit Unique Application Number(UAN) as the subject line.

In the email, state your name (and the names of other applicants in your group if applicable) and that you want to opt out of the IDV app.

If you opt out on or up to 7 August 2020, UKVCAS will send you an email during week commencing 10 August 2020 inviting you to book an appointment at a UKVCAS service point.
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Last edited by twee; 1st August 2020 at 02:52 PM.
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Old 2nd August 2020, 01:03 PM
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Quote:
Originally Posted by twee View Post
Today, I rec'd the following letter from UKVCAS


We recently wrote to tell you that UK Visas and Immigration (UKVI) is changing the way it processes applications in response to COVID-19. For some customers, this involves reusing biometrics (fingerprints and photograph) that have been recorded in a previous application as part of the process to verify your identity, consider your application and/or produce a Biometric Residence Permit (BRP).

To allow biometrics to be reused for some customers, UKVI and UKVCAS (UK Visa and Citizenship Application Services) have worked together to develop a way to submit facial images using a new UKVCAS Identity Verification app (referred to below as IDV app).

The IDV app lets you submit application information to UKVI without having to book or attend an appointment with UKVCAS. This new, free to use, way of submitting information to UKVI will involve you taking a photo of yourself and uploading supporting information onto your mobile device. The IDV app is quick and easy to use and works on most Android and iPhones.

When will the IDV app be available?

Rollout of the IDV app will take place in phases, beginning in August. We will invite eligible customers to use the new IDV app rather than require you to book an appointment at a UKVCAS service point.

UKVI have identified that you are eligible to use the IDV app, as UKVI can use biometrics you have previously provided.

Please be reassured that your immigration status remains unaffected whilst your application is in progress.

What does this mean for me?

For most customers, using the IDV app means you will not have to attend an appointment at a UKVCAS Service Point.

An invitation will be sent for you to use the new IDV app within the next few weeks, with further details about how to the use IDV app and the next steps.

What do I need to do next?

If you are happy to use the IDV app, you donít need to do anything.
We will be in touch within the next few weeks to invite you to use the new IDV app.

What if I want to book an appointment and not use the IDV app?

See Questions and Answers below

What if I need an outcome on my application due to compassionate or emergency reasons?

Please contact UKVI for further information here.

Please note, your immigration status will not be affected in the meantime. If you do not have a passport or a travel document, please contact UKVI for further advice.

If you need further information, please see Questions and Answers below.

Kind regards,

UKVCAS

Please note that we will never send an email to ask you to provide payment details.

This email address is not monitored. If your question is not answered above, please check our website.

Questions and Answers

What if I canít download the IDV app on my phone?

If you are unable to use the new IDV app, you will be able to book an appointment at a UKVCAS Service Point.

What if I want to book an appointment and not use the IDV app?

The key advantage of the IDV app is you donít have to attend an appointment at a UKVCAS Service Point. If you urgently need a decision about your application, (for example because you need to travel outside of the UK), the option to book an appointment is still available. See next steps below.

Note: If you are part of a group, applicants must either ALL use the IDV app or ALL book an appointment.

Here are the steps to follow:

Send UKVCAS an email from your UKVCAS registered email address to [email protected] by Friday 7 August.

Include the words ĎOPT OUTí and your 16-digit Unique Application Number(UAN) as the subject line.

In the email, state your name (and the names of other applicants in your group if applicable) and that you want to opt out of the IDV app.

If you opt out on or up to 7 August 2020, UKVCAS will send you an email during week commencing 10 August 2020 inviting you to book an appointment at a UKVCAS service point.
Thanks so much twee, this is very helpful.
So from their email it seems if applicants need an urgent outcome they would recommend booking an appointment in person instead of online biometrics. I'm just wondering if anyone knows why this would affect their processing time since the process is essentially the same thing? Unless it's because the online biometric will take some time to roll out?

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Old 2nd August 2020, 04:48 PM
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I have recieved same email on Friday and I am seriously considering to opt out. Because I am already waiting for 6 weeks on my Set M application. In my opinion IDV App will further take 2 to 3 weeks in launching, so if anyone wants a quick decision opt out and book an appointment ,will be a good option.
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Old 2nd August 2020, 06:07 PM
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I am curious what the timeframe for appointment bookings are at the moment, i.e. if you book an appointment today, when is the first available slot (London area). You might only receive an appointment slot after the roll out of the app.

It has been a long wait since March, and another 2 weeks won't make much difference to me.
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Old 2nd August 2020, 06:13 PM
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Quote:
Originally Posted by Jawadhassan View Post
I have recieved same email on Friday and I am seriously considering to opt out. Because I am already waiting for 6 weeks on my Set M application. In my opinion IDV App will further take 2 to 3 weeks in launching, so if anyone wants a quick decision opt out and book an appointment ,will be a good option.
We had that email friday, saying it would be a further few weeks before the IDV app would be available and giving the option to opt out by 7th August. As we live nowhere near a UKVCAS centre and could do without the hassle of trying to get to one, I think we will hang on and wait. I just hope the app works properly once it is up and running!
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Old 2nd August 2020, 11:40 PM
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Quote:
Originally Posted by JS123 View Post
I am curious what the timeframe for appointment bookings are at the moment, i.e. if you book an appointment today, when is the first available slot (London area). You might only receive an appointment slot after the roll out of the app.

It has been a long wait since March, and another 2 weeks won't make much difference to me.
Yes, in order to make that decision, it would be crucial to know how easily available and the earliest date you could book at your preferred location. It could be that your selected location has no early appointments if it's popular.

If anyone opts out and selects Birmingham, I would be really grateful if they could comment on the ease and timeframe of appointment booking. Thanks

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