My Experience at Sophra Steria Croydon (free appointment) - ILR Set (M)

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My Experience at Sophra Steria Croydon (free appointment) - ILR Set (M)

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Old 10th September 2019, 08:51 AM
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Thumbs up My Experience at Sophra Steria Croydon (free appointment) - ILR Set (M)

Hi All

I just want to Thank everyone who helped me answer many ,and many more questions when i was in process of doing my application. I have now submitted the application and on Friday visited Sophra Steria Croydon (free appointment). The place was amazing,I was actually very nervous going in and after I actually realized that the service and people were so friendly I had nothing to worry about. It was possibly the best service from the Home Office I have ever received in this 7 year process. Here are so quick points for anyone else going in for an appointment:

1. Only applicants are allowed into the centre so don't go with your spouse/sponsor or anyone else that is not listed to be applying for a visa. There is an amazing Irish pub next door to wait and eat really good food.

2. The free service is as fast as the payable service. You walk in, an amazing security lady hands you a number you take a seat and within 15 minutes you are called in for your bio-metrics . Some guy takes 5 people at a time into these self service booths were you do your own bio-metrics . No 20 charge its all free and submission is stress free. The whole process takes 10 minutes.

3. Next you go to an advisory counter. These advisors quickly check your bio-metrics ,run through your uploaded documents and within 10 minutes submit your documents to the home office.

4. Staff are really super friendly and easy going . The Sophra Steria centre in Croyden is super nice. 15 min on Thameslink from London Bridge and if you exit the back of the East Croyden station the centre is literally a 5 min walk from the train station.

5. I arrived an hour early for my appointment, it didn't matter seemed like first come first serve. bit like Argos get your number wait your turn. The staff just want to get as many people completed as possible so don't worry about hanging around waiting for your exact time. Just go in.

6. Finally the advisor said that the decision on the non priority applications are now made within 90 days.

Hope any of the above info helps anyone who is going through worry about the process.

Kind Regards


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