I was just looking online to remind myself of the procedure to close my Etisalat eLife account as I'll be moving out of my current apartment in 2 weeks.
Naturally, I could find no list of instructions on the Etisalat website other than a vague mention that I may need to give 30 days notice.
Doing some more digging around on this, I found a couple of blog posts that detail an extremely convoluted process that involves 3 treks to the Etisalat main branch and a lot of headaches.
One Desert Mama: How to Obtain an Etisalat Clearance
Finding Abu Dhabi: Quitting the UAE: a 12-step program, part 1
I had Etisalat eVision/Shamil broadband a few years ago and don't remember any of this nonsense, I took the equipment to the office next to the Dusit Hotel on SZR and it was all cancelled fairly easily.
Does anyone on here have any recent experience of this? This is one item of stress I can really do without.