Important Naturalisation Info
I just ran into an obstacle that everyone in this process should be aware of.
I paid for my Naturalisation and was trying to book my appointment when I received this message:
"This email has multiple applications with Sopra Steria. Please enter your UAN: which I subsequently found out was an acronym for "Unique Application Number."
I printed out receipts, everything and I could not find it. It isn't printed anywhere. After searching the internet, I found that you have to go into your email, click on "edit old application" and then download your final document checklist. On that checklist you will
find the UAN: it is a 16 digit number which you have to enter every time you sign on to your Sopra Steria Naturalisation account.
The only thing I can think of is the Sopra Steria site still has your details of the ILR process, hence the multiple applications if you are using the same email address.
Hope this helps-Once you enter the UAN you can start uploading documents to the Naturalisation application.