Well I figured this was something that had to be done online. So are you able to go to a NBI office and pay the fee and schedule an appointment? It would be another 80km drive for me but I gotta get this over with at some point.
Trying to do the 13a thing as well. Website says I don't need a NBI if I have been in the PI for less than 6 months but they tell me I do at the office.