Difference between ICT Business Analyst 261111 and Systems Analyst 261112
Does anyone know the difference between ICT Business Analyst and Systems Analyst? We have been denied TWICE by ACS for ICT Business Analyst even though the work references clearly state the tasks listed and the job description.
ACS will not give any clear answer - all they say is "You have to read the guide and look at the description." We did!! Twice!! And nobody will say what exactly needs to be done differently for a positive assessment!
The list of tasks for Business and Systems Analyst are EXACTLY THE SAME. The only difference is the job description:
ICT Business Analyst
Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.
Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.
The only thing I'm thinking we can do differently is apply for Systems Analyst, but we can't keep losing money to the ACS mafia. Does anyone have experience getting a negative assessment and what they did differently to later get a positive one?