Citizens Bank fees and ATM charges

[Steve Hazzard]

This information is for customers of Citizens Bank N.A. which operates primarily in the Mid-Atlantic and New England states of the US. I visited my local branch of Citizens Bank and I must tell you that my branch in Wilkes-Barre, Pennsylvania is not concerned with international banking charges and fees!

I was given a booklet to take with me "Personal Deposit Accounts Fees and Features". I also visited the Citizens Bank website and could not find any information concerning international banking fees and charges.

I'm directing these comments re Mexican ATM's but the booklet just lists the fees and charges as "International Services". CB (Citizens Bank) charge for ATM use is US$2.00 per transaction. There is also a 1% ATM charge for cash withdrawals and a US$3.00 fee for currency exchange. I could not find any information concerning the exchange rates for withdrawing cash from an ATM in MXN pesos rather than US$. This lack of information and rather onerous charges and fees did not make me a happy Citizens Bank customer for international money transactions!

[Intercasa]

Bank of America is the best in my experience. An exchange rate very close to yahoo finance's listed exchange rate and no ATM fees nor currency exchange fees IF you use their affiliate bank, Santander Serfin which happens to be less than a block from my home.

[Steve Hazzard]

Originally Posted by Intercasa

Bank of America is the best in my experience. An exchange rate very close to yahoo finance's listed exchange rate and no ATM fees nor currency exchange fees IF you use their affiliate bank, Santander Serfin which happens to be less than a block from my home.

I'll be living in Cuerenvaca; do you have any knowledge of the banking facilities available at that location? I have several Bank of America offices in my area (Wilkes-Barre, PA); it would appear that I should open a checking account at B of A to deposit my Social Security payments. Do you agree with me opening an account at the B of A for Social Security payment deposits? What is Santander Serfin?

[Intercasa]

Santander Serfin is a Mexican Bank of which B of A owns a part. I searched their web site and they have 17 branches in Cuernavaca. santanderdotmapasactivosdotcom and go to Morelos and click on Cuernavaca. Santander is a major bank in Mexico.


Ughhhh I CANNOT post sites.... any mod wanna help me??

[Steve Hazzard]

Originally Posted by Intercasa

Santander Serfin is a Mexican Bank of which B of A owns a part. I searched their web site and they have 17 branches in Cuernavaca. santanderdotmapasactivosdotcom and go to Morelos and click on Cuernavaca. Santander is a major bank in Mexico.


Ughhhh I CANNOT post sites.... any mod wanna help me??

Thanks for the info! I'll check out the info at the Santander Serfin website. I read Spanish so the language is not a problem; I just wish I could write and speak Spanish! I have already checked out the Spanish language schools in Cuerenvaca; pricey, but necessary! I understand that 20 quality posts gets you hyperlink postings.

[Steve Hazzard]

Originally Posted by Steve Hazzard

This information is for customers of Citizens Bank N.A. which operates primarily in the Mid-Atlantic and New England states of the US. I visited my local branch of Citizens Bank and I must tell you that my branch in Wilkes-Barre, Pennsylvania is not concerned with international banking charges and fees!

I was given a booklet to take with me "Personal Deposit Accounts Fees and Features". I also visited the Citizens Bank website and could not find any information concerning international banking fees and charges.

I'm directing these comments re Mexican ATM's but the booklet just lists the fees and charges as "International Services". CB (Citizens Bank) charge for ATM use is US$2.00 per transaction. There is also a 1% ATM charge for cash withdrawals and a US$3.00 fee for currency exchange. I could not find any information concerning the exchange rates for withdrawing cash from an ATM in MXN pesos rather than US$. This lack of information and rather onerous charges and fees did not make me a happy Citizens Bank customer for international money transactions!

Bank of America | Checking and Savings | ATM Cards Frequently Asked Questions
What are the fees for using an ATM?

Bank of America customers can withdraw cash with their Bank of America Check Card or ATM Card without a fee at nearly 13,000 Bank of America ATMs in the United States and at over 12,000 international ATMs operated by members of the Global ATM Alliance. Bank of America may assess a fee for some transactions performed at ATMs operated by others and the ATM operator may charge an additional fee for cash withdrawals.

[Intercasa]

No fee for using Santander Serfin and rumour has it at Scotia Bank in Mexico as well. I only use Santander as its 100 yards from my home.

[Steve Hazzard]

Originally Posted by Intercasa

No fee for using Santander Serfin and rumour has it at Scotia Bank in Mexico as well. I only use Santander as its 100 yards from my home.

Thanks for the info!

[teadust]

And somehow, just saying Santander Serfin is more fun than saying "Scotia Bank," to me anyway.

Originally Posted by Intercasa

No fee for using Santander Serfin and rumour has it at Scotia Bank in Mexico as well. I only use Santander as its 100 yards from my home.

[Steve Hazzard]

Originally Posted by teadust

And somehow, just saying Santander Serfin is more fun than saying "Scotia Bank," to me anyway.

Just saying the word "money" does it for me!