How does the mail work?

[halfmexi]

We have been using the Mexican Postal System (sepomex) for 6 years now in 2 different states in Mexico to ship and receive internationally on a weekly basis.

Most postal employees no nothing and don't want to learn anything new about shipping, especially to another country. We are in Mexico - land of the mordida! So, we have always had to train the postal employees ourselves, help them to price and ship our envelopes, small boxes, etc. We also bring them dulces, find out when their birthdays are.... little regalitos is a nice thank you and you will usually get a big one back.

We ship approx. 450 parcels a year with the local postal services - larger parcels with MexPost. We only lose 4 or 5 parcels a year now - holidays are the toughest time to ship because of Customs on both sides of the border not always paying attention. Always send registered mail (the little orange card of an additional 17.50 pesos) it will take 30 days to track your parcel once reported, but at least you will know who lost it, even though you will probably be giving the refund. Our parcel value is between $20 and $800, so we do have confidence in the Mexican postal system.

Grab onto Mexico's culture and use it to your advantage!

Paz,
B