What's the best Internet Service Provider in Maadi?

[jemiljan]

OK, the guy's been back and replaced the wire running from the box to the apartment.

Good News: Internet service hasn't gone out since he left.
Bad News: It's horribly slow; far slower than before:

TEData says that they are Monitoring the connection from the Exchange.
If this keeps up, I may call Telecom Egypt again to put in a better quality wire for the entire length, up to may jack inside...

[Lanason]

Originally Posted by jemiljan

OK, the guy's been back and replaced the wire running from the box to the apartment.

Good News: Internet service hasn't gone out since he left.
Bad News: It's horribly slow; far slower than before:

TEData says that they are Monitoring the connection from the Exchange.
If this keeps up, I may call Telecom Egypt again to put in a better quality wire for the entire length, up to may jack inside...

From my experience this will be a complicated TEDATA v Telecom Egypt

My guess it will be Telecom Egypt as the root cause of the problem

[MaidenScotland]

Originally Posted by Lanason

Water!!!!
From where ?
Can't be rain, air con maybe

I am always getting water in my box no idea where it comes from but a crackly line is the give away,

[jemiljan]

Originally Posted by Lanason

From my experience this will be a complicated TEDATA v Telecom Egypt

My guess it will be Telecom Egypt as the root cause of the problem

I figured as much. The speed is back up now, but still slower than it should be. My "new wire" seems to not be the best. The guy said I'd need 30 meters of new wire, and the best stuff costs ~£E1.25/meter. I'll ask our IT guy what he thinks. Might be good info to have on hand incase anyone else runs into the same problem.

[AndrewAlex]

OK, been here for nearly 4 months now and loving it!

Thought it might be prudent to provide an update on what I actually ended up doing concerning my internet connection.

I'm based in Maadi, Degla. I initially got myself a dongle from Etisalat. It was sufficient for surfing websites and the receiving and sending of emails. The download speed never exceeded 900kb, most times around 500kb.

Like I said, good enough to get me up and running.

After much deliberation, I decided to go with TeData. I liked the fact that they were local.

They are based on Nasr street, diagonally across from McDonalds.

getting set up was, unlike the UK... friction free. I.e. No credit checks, no long term contracts and I was up and running in 48 hours.

Here's a list of things you need to bring:

1. Your rental agreement
2. The name and phone number of your landlord (I brought a photo copy of his passport)
3. The land-line number in your apartment
4. Your passport
5. Your mobile number (if you have one)

That was it!

The workers speak great English and are very helpful and friendly. the guy that set me up answered all of my never-ending questions without appearing to be annoyed.

I opted for a 2giga package. I get around 1.7gb download speed on average, which is quite sufficient for most of my needs. I am considering upgrading to a faster speed as it tends to lag when I'm taking part in online webinars.

You can call 19777 prior to visiting TeData (that's their support line number at the time of writing) and ask them to perform a line test to establish the maximum capacity of your phone line. Mine is 7.2giga

For my 2giga package, I pay LE110 per month. You can pay it online, or do as I do, just pay in cash at the TeData office on Nasr street. I find by paying in cash, gives me the opportunity to find out if there are any special offers. In doing so, I managed to change my package where I pay only 3 months payments for the first 6 months usage.

Again, it was a painless process, no contracts, you just pay month by month. Makes me sick to think I left the UK 3 months ago and I'm still having to pay for an internet service package I no longer use, same goes for my mobile phone... When i told the TeData guy this, he looked at me as if I was talking Chinese and just said, "Why?"

Wish I had the answer :-)

If you're reading this right now a I write... 14th December, 2012, it's worth checking if TeData are back online. They had a fire, and some of their equipment got damaged. I've had no connection for 3 days and no news of when it will be back up.

In the interim, I purchased a USB dongle from Vodafone and it is flying on the 3g network at around 2.7g, sometime 2g, but fast enough. Paid LE125 for the USB dongle and LE150 for 6gb usage. You probably won't need that much, so a smaller package would suffice. I'll keep that as the backup and have given the slower Etisalt dongle to my partner (I'm such a nice guy :-)

As far as Tedata goes, (before the fire), I can say I've had 99% uptime. I'm a heavy user as I run an online business and have been very pleased.

So there you have it. Hope this helps you in making your decision.

Thanks

[jemiljan]

Originally Posted by AndrewAlex

OK, been here for nearly 4 months now and loving it!

Thought it might be prudent to provide an update on what I actually ended up doing concerning my internet connection.

I'm based in Maadi, Degla. I initially got myself a dongle from Etisalat. It was sufficient for surfing websites and the receiving and sending of emails. The download speed never exceeded 900kb, most times around 500kb.

Like I said, good enough to get me up and running.

After much deliberation, I decided to go with TeData. I liked the fact that they were local.

They are based on Nasr street, diagonally across from McDonalds.

getting set up was, unlike the UK... friction free. I.e. No credit checks, no long term contracts and I was up and running in 48 hours.

Here's a list of things you need to bring:

1. Your rental agreement
2. The name and phone number of your landlord (I brought a photo copy of his passport)
3. The land-line number in your apartment
4. Your passport
5. Your mobile number (if you have one)

That was it!

The workers speak great English and are very helpful and friendly. the guy that set me up answered all of my never-ending questions without appearing to be annoyed.

I opted for a 2giga package. I get around 1.7gb download speed on average, which is quite sufficient for most of my needs. I am considering upgrading to a faster speed as it tends to lag when I'm taking part in online webinars.

You can call 19777 prior to visiting TeData (that's their support line number at the time of writing) and ask them to perform a line test to establish the maximum capacity of your phone line. Mine is 7.2giga

For my 2giga package, I pay LE110 per month. You can pay it online, or do as I do, just pay in cash at the TeData office on Nasr street. I find by paying in cash, gives me the opportunity to find out if there are any special offers. In doing so, I managed to change my package where I pay only 3 months payments for the first 6 months usage.

Again, it was a painless process, no contracts, you just pay month by month. Makes me sick to think I left the UK 3 months ago and I'm still having to pay for an internet service package I no longer use, same goes for my mobile phone... When i told the TeData guy this, he looked at me as if I was talking Chinese and just said, "Why?"

Wish I had the answer :-)

If you're reading this right now a I write... 14th December, 2012, it's worth checking if TeData are back online. They had a fire, and some of their equipment got damaged. I've had no connection for 3 days and no news of when it will be back up.

In the interim, I purchased a USB dongle from Vodafone and it is flying on the 3g network at around 2.7g, sometime 2g, but fast enough. Paid LE125 for the USB dongle and LE150 for 6gb usage. You probably won't need that much, so a smaller package would suffice. I'll keep that as the backup and have given the slower Etisalt dongle to my partner (I'm such a nice guy :-)

As far as Tedata goes, (before the fire), I can say I've had 99% uptime. I'm a heavy user as I run an online business and have been very pleased.

So there you have it. Hope this helps you in making your decision.

Thanks

You can also pay your TEData bill at other locations. I've been going to the Computer Shop on the Corniche, but there are other locations too. Also, I had no problem with my service during this recent fire at the Exchange, but I live in Sakanat.

[Kilgore_Trout]

Thanks AndrewAlex!
Your post was super useful and answered a bunch of questions I had. I am curious about this fire though. I just signed my lease and my landlady told me (conveniently after I signed) about the fire and said that the landline was out in the apartment because of this. My wife is still back in the states and I really need a stable internet connection for work so I am wondering if anyone has any info about this fire or other ideas for getting a DSL or similar connection at my apartment. I know about aircards, but I need something more robust.

thanks!