Internet Service Provider

[pygoh]

Hello,

We're moving to Dubai mid sept, and was wondering if anyone could recommend some internet service providers in Dubai. We'll be renting in the Burj Dubai area if location is important.

Cheers

[Kansaag]

Most of the apartments do have internet access. Will you be staying in a villa or apartment?

[Maz25]

Etisalat: Welcome to Etisalat
DU: du

[pygoh]

Thanks

The company is putting us up for a month in an apartment in Burj Dubai (I think it's near Burjuman Mall). Not sure where we'll be renting after the month. The office is in Burjuman Centre.

[alli]

Do Not Use Du

Worst.company.ever

[Kansaag]

I can recommend Etisalat. Changes are good that your apartment will have internet access.

[Maz25]

Originally Posted by alli

Do Not Use Du

Worst.company.ever

I will take note of this as well as I definitely will need to get Internet in my apartment. Simply cannot live without it! Thanks for the advice alli.

Does this advice apply to mobile phones as well? Another of life's little luxuries that I cannot live without!!

[Ogri750]

Alli,

what problems have you had with Du?

[alli]

arggg don't get me started

It took me 2 months to get TV and Internet installed!
Long story short we put the application in at the start of June.
They didn't phone us to make a date for installation till 20th of June. They said they would come on the 25th. So I took the day off work.
They didnt show up.
We phoned them, time and time again, nobody knew why they didnt show up. We asked to speak to their manager. They said we'll get him to call you. They never did. We called them, no joke about 20 times to try and get answers as to why they didnt come, and when they will be coming to install it. Turns out they ''lost our address''. We made an official complaint, which they never recorded on the system. Nobody ever called us.

In the end, they rang me last Monday and said ''Maam Du Technician here to install your TV'' - after no contact whatsoever??!! Ended up having to race home and let them in. Wasted two days of work and nobody ever, ever called me back.

I'm furious with them and I wish I could have told them to stick it, but in the greens, Du is the only service provider available

Worst customer service I have ever experienced!

[sgilli3]

We use both Du and Etisilat for the business, and believe it or not...had no problems with either !!