Hi everyone, I'm hoping someone here might be able to shed some light!
We applied for my partners visa application at the beginning of March, and as requested registered on teleperformance. We attended the appointment in Tirana, Albania on the 13th March, and documents were received back in the UK on the 17th March.
The teleperformance tracking was all working fine, updated on the same day as the appointment with a green tick, and then the same once documents had been received back here. Now it seems the site is no longer in use and there's a different link to use, o I registered on that one but it now shows no progress updates whatsoever.
According to March figures, 70% of settlement visas were decided in 30 days, we hit the 6 weeks wait tomorrow any time I try to contact UKVI to get an update no one gives me any information and the responses are all standard and hashed together, my latest one saying no current updates but maybe because the information I submitted on the form was incorrect (!). Is anyone else having the same issue? Does it matter that teleperformance isn't working and who will the email come from once the decision is made?
Any help/advice anyone can give would be appreciated, I know we need to be patient but the waiting is so much harder whed you have no idea what is happening! Running out of people to ask...
Thanks in advance
We applied for my partners visa application at the beginning of March, and as requested registered on teleperformance. We attended the appointment in Tirana, Albania on the 13th March, and documents were received back in the UK on the 17th March.
The teleperformance tracking was all working fine, updated on the same day as the appointment with a green tick, and then the same once documents had been received back here. Now it seems the site is no longer in use and there's a different link to use, o I registered on that one but it now shows no progress updates whatsoever.
According to March figures, 70% of settlement visas were decided in 30 days, we hit the 6 weeks wait tomorrow any time I try to contact UKVI to get an update no one gives me any information and the responses are all standard and hashed together, my latest one saying no current updates but maybe because the information I submitted on the form was incorrect (!). Is anyone else having the same issue? Does it matter that teleperformance isn't working and who will the email come from once the decision is made?
Any help/advice anyone can give would be appreciated, I know we need to be patient but the waiting is so much harder whed you have no idea what is happening! Running out of people to ask...
Thanks in advance