What DIAC is doing with me?

[shaharshad]

Hi Everyone,

I am facing a strange rather frustrating Situation. In response to my Previous PLE DIAC addressed email to some "Mr. Robinson". Later on when i raise query for clarification and ask for correction of name. I got the following response from DIAC that totally screwed me out. remember i neither used any agent nor authorized anyone for correspondence with DIAC except myself.

Seniors, can you suggest me some solution



================================================== ===
Dear Mr **********************,

Thank you for your email in relation to your visa application under Australia's General Skilled Migration program.

We regret to advise that the email address you have used for this online enquiry is not recorded as authorised to receive communications relating to this General Skilled Migration application so by law we are unable to respond to this query specifically.

Please note that a migration agent/authorised contact has been authorised to act on behalf of the primary applicant. This department is required under section 494D of the Migration Act 1958 to communicate with the migration agent/authorised contact. Please direct any further communication with this office through them.

If you no longer want this person to act on your behalf then you need to advise the department in writing. Form 956 Appointment of a migration agent or exempt agent or other authorised recipient should be used for this purpose and is available from our website at
<http://www.immi.gov.au/allforms/pdf/956.pdf>

Please be advised if you end the appointment of your migration agent and would like to authorise an email address to communicate with you will be required to complete Form 1193 Communicating by e-mail with the department. This form is available on our website at
<http://www.immi.gov.au/allforms/pdf/1193.pdf>

Kind regards,

[farazfaheem]

how can they authorize agent on your behalf :s... strange!

lets wait for seniors to comment..

[shaharshad]

Originally Posted by farazfaheem

how can they authorize agent on your behalf :s... strange!

lets wait for seniors to comment..

I even don't know who the hell this "Mr. Robinson" and who authorized him for my Case.

[amaslam]

Raise another PLE, maybe the cut/paste went into the wrong e-mail. Or just fill out 1193.pdf and send it.

[anj1976]

i suggest calling them. this is the reply we got when we raised a PLE long back. that time we did not know only the agent can raise PLE as we had given our email id along with agent's (secondary email id was ours) for any communication.

Raising PLEs will certainly help but the waiting will only increase your frustration.

[mr.india]

While sending PLE, use the e-mail address you filled as official contact e-mail in your 175 visa form. You will get same response if you write from any other e-mail address.

[shaharshad]

Originally Posted by mr.india

While sending PLE, use the e-mail address you filled as official contact e-mail in your 175 visa form. You will get same response if you write from any other e-mail address.

I have provided the same email id while raising PLE and using since i lodged my application.

[mr.india]

In that case, please call DIAC and talk to them, they would correct it (if there is any mistake) before this problem becomes bigger..