Originally Posted by Maz25
Also, be aware that once your visa is granted, your file is closed, so strictly speaking, you no longer have a CO. If you have any queries about the documents, you can contact DIAC (though these documents are very clear, so I doubt that anyone would have any queries).
Your friend can also use his TRN to check his visa entitlement online as well.
It's a shame that there is so much mistrust between your friend and the agent. Sometimes, agents actually do not have any news to pass on - it's not that they are hiding information and we all know that we get impatient and can be quite annoying and persistent with our 1001 daily queries to our agents. Most agents will have hundreds of clients, so it does take them some time before they respond to all the emails.
Your friend has his visa now and that's the most important thing. He can now start planning his new life down under and put the episode with the agent behind him.
thanks, btw his email has only 1 attachment the agent deleted the others lol, thank to the people here i told him and he had a fight with agent then agent forwarded him the complete email with all the 4 attachments.