This gets better...Our furniture finally arrived today after a long delay. As they were unpacking them we realised that almost all have been damaged. This ranges from deep scratches to broken chairs, smashed mirrors, holes in cabinets, Dvd recorders completely dented, armchairs broken in two and on and on. We have yet to see if the TVs work.
I am not materialistic but I cried. I have to say that Dolphin has been the WORST shipping company ever with almost no customer aftercare.
I am glad we took insurance against the agents advice, "as you are getting a container just for you, you will not have any damage". "The extra money you are paying ensure a safe journey for your items".
We have emailed them but will have to wait and see.
Has anyone had damage to their items and if so what has happened?
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