Wow....some people like to pretend they wasta even when they don't. still...
you don't want to have to worry about calling that bluff. A) Write the gulf news, The National, all Dubai blogs, and share this story. B) Post the email for whomever you end up contacting at the Jumeirah Group. I'll gladly give them a piece of my mind. How do things get fixed in the UAE? With bad publicitity that harms the image of the nation. This woman might not be dealt with, but it puts WW on guard for handling similar events in the future.