Hi and welcome to the forum.
Your parents should appreciate what they have, each other and other children nearby. They are lucky, because Italy is a short cheap flight away, it's not Australia. Have they been to visit you? Maybe you could send them surprise flights for Christmas or a birthday present. Maybe if they saw where you live and that you are safe and happy, they will start to feel differently. Families are complicated and my mum is no exception. I did the worst thing possible and took her three grandchildren halfway around the world, but we do talk, even though she doesn't like it.
Good luck and I hope you can sort out the issues.
Regards
Michelle
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