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Old 19th June 2008, 08:00 AM
bevanddanmark bevanddanmark is offline
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My husband and I were very happy with our visit to Polaris World last April 2008. We were shown around 3 of the resort living communities near Alicante. It was beautiful. We made the choice of living there. We gave 3.000 euros as a deposit. We also signed a document that stated that we had 30 days to change our minds. At that time our whole deposit would be returned to us. In April my mother died and she had let her insurance laps. That and other things came into the picture. We immediately contacted Polaris World and cancelled our deposit. They assured us that was not a problem. It is now June 18, 2008 and we still have not recieved our deposit returned. We have sent over 6 e-mails requesting an answer. All we get from them is that it is being worked on. We still would like to buy something in the Polaris group, but now we are too skeptical regarding the trust factor. Can we or anyone trust a company that promises one thing and does another? Has anyone had simular problems with getting a deposit back? If so how did you solve the problem? Thank you
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