Quote:
Originally Posted by XTreme
2 years ago Telefonica capped me.....down to 256k....but denied doing it.
So I tried to switching to Yacom who jerked me around for two months....and still no connection. So I ended up having to work out of one of my Estate Agent client's offices.
Eventually I had no other choice but to go back to Telefonica. The line was still capped but I refused to accept the installation till it was removed. After a few days they removed it......but still wouldn't admit to doing it. All the engineer would say was there's "history".
Telefonica are an inept bunch with dubious business practices. But like it or not, they've got you by the nuts. Try to switch and they'll refuse to release the line....and deny doing that as well.
Yacom did nothing to help.....they just kept making promises of a connection that never materialised!
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Thanks XT, I'll give Ya a miss then. I had heard bad things about their customer service, but that was a while back and thought they might have improved. Obviously not.
I know I can't avoid TF completely, but I'll do my best to avoid their rip off ADSL rates and conditional bandwidth.